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Forum Index > Bug Reporting > 11/7/2016 - Receiving 503 Error Pages? P...
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Author Thread Post
Zenaku
Level 70
Trickster
Joined: 12/31/2013
Threads: 41
Posts: 1,207
Posted: 5/25/2017 at 11:36 AM Post #81
Pretty much the same as above. Except this time it happened when confirming the element. Dx
Hang up

When Hang up ends


I'm sorry if this is not helping by much.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 5/25/2017 at 1:56 PM Post #82
I only changed it for saving Proficiency Points. So yes, it will still be broken for Attuning.

I need you to check only saving Proficiency Points.
Zenaku
Level 70
Trickster
Joined: 12/31/2013
Threads: 41
Posts: 1,207
Posted: 5/25/2017 at 2:27 PM Post #83
Seems saving the points is okay. I did get hang ups and a 503 error with attuning. But again saving points don't hang up from what I see so far.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 5/25/2017 at 3:04 PM Post #84
Alright.

What about now - with any submission on the Proficiency Page?
Zenaku
Level 70
Trickster
Joined: 12/31/2013
Threads: 41
Posts: 1,207
Posted: 5/25/2017 at 6:20 PM Post #85
No hang ups from what I see. Set up pets from wind to shadow with no 503's or hang ups at all. There is a slight issue where after selecting an element that it won't switch over to being able to allocate points into the element right away but after a refresh, or by going back to the proficiency page at a later time it works. But that's pretty minor.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 5/25/2017 at 7:01 PM Post #86
So the issue then it seems is kinda what you discovered already on your own - the redirect.

Most player submissions on the site, once parsed, immediately enter a php redirect to reload the page. This does two things. One, it updates the page for the changes, which for things like the new Proficiency Page, are needed. And two, it prevents players accidentally refreshing and submitting the request a second time.

For some specific people, such as yourself, this 2nd redirect request doesn't work.

I will update our Host with this information and see what they say.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 5/25/2017 at 9:01 PM Post #87
Our Host has tried changing something on the server.

As such, I put the redirects back in on the Proficiency page.

Can you attempt to save/attune again and see what the results are for me?
Zenaku
Level 70
Trickster
Joined: 12/31/2013
Threads: 41
Posts: 1,207
Posted: 5/25/2017 at 9:16 PM Post #88
Hang up came back on attuning and it lead to a 503 error. It started at 10:06 and ended at 10:09 (9:06-9:09 sylestia time) Tried doing more testing to see if adding points and saving would cause issue/hang-up but so far it does not seem to do so.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 5/25/2017 at 10:24 PM Post #89
When the issue is prevalent, what percentage do they occur?

Like, if you were to attune 10 pets in a row right now, would all 10 hang up? Do all 10 actually go through despite the hang up?
Edited By Krinadon on 5/25/2017 at 10:25 PM.
Zenaku
Level 70
Trickster
Joined: 12/31/2013
Threads: 41
Posts: 1,207
Posted: 5/26/2017 at 3:56 AM Post #90
Just grabbed 10 luffs and had them try to attune. First luff attuned with no issue
Second one started the hang up and the others I went to attune during the hang up also hung up.
4:37-4:39 (3:37-3:39 sylestia time) the time the first pet hung up and stopped while giving me a 503 error. (This pet attuned anyway)
Third pet after the second one attuned just fine after the hang up/error ended.
Any pet after the third one gets this message


And thus no pet after the third attuned during that hang up. Decided to go and attune them anyway.
4th luff went through attuning fine.
5th luff Hung up at 4:43 (3:43) and ended at 4:46 (3:46) no 503 error
6th luff went through with it's attuning after hang up ended.
7th luff - 10th got the 'please wait a second' error. Went to attune it afterward got hung up at 4:47 (3:47) and ended at 4:50 (3:50) no 503 error Repeated the process with trying to attune the remaining luffs during hang up. Pets after the 7th are still in hang up.
8th-10th's hang up ended at 4:53 (3:53) luff 8 did not get an error luffs 9 and 10 showed up with a 503 error.
Refreshed luff 9 Error:"This pet is already attuned to this element" popped up.
Refreshed luff 10 no error pet is attuned.

Sylestia time in Parenthesis.
I hope this helps a bit more.
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