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Forum Index > Bug Reporting > 11/7/2016 - Receiving 503 Error Pages? P...
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Author Thread Post
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 1/31/2017 at 12:27 AM Post #71
Our Host changed how the back end connections are processed through Apache.

Please let me know if there's any improvement.
Sakina
Level 75
Snow Wars Champion
Joined: 12/17/2012
Threads: 51
Posts: 2,433
Posted: 1/31/2017 at 7:24 PM Post #72
Alright, here's a rundown on whether things work or not. I've made sure my adblocker is turned off and cleared cookies and all that good stuff.
No = Lag
Yes = No lag

Chrome
Broker: No
PM: No
Player trades: Yes
Pet Proficiencies: No

Firefox
Broker: Yes
PM: No
Player trades: Yes
Pet proficiencies: Yes

Safari
Broker: Yes
PM: No
Player trades: Yes
Pet proficiencies: Yes

Conclusion: Chrome hates me and my computer doesn't want me seeing other people.
GloriAnne
Level 70
Adept Gladiator
Joined: 6/13/2014
Threads: 13
Posts: 306
Posted: 3/29/2017 at 4:56 PM Post #73
Just to let you know.... the time out problems have been increasing once again. They seem to be more numerable during fests.... related to site traffic??

My PM's are now timing out about 80% of the time, currently.
Zenaku
Level 70
Trickster
Joined: 12/31/2013
Threads: 41
Posts: 1,207
Posted: 5/22/2017 at 3:38 PM Post #74
From Dad; Possible solution

Removing the enablereuse=on option on the Proxy line.

As for a bug report since I'd feel weird if I didn't post this as well. xD

Time: Times are random but this is the last time I saw it due to avoiding certain actions that cause it.(Date included) 05/12/2017 7:12 a.m.
Page: Social page (Mailing)
Action: Sending mails to other users will freeze up actions on the site on other tabs until the error page occurs. Due to it's rather random nature this can also happen when buying diamonds from the exchange center/items from trade center as well as switching parties, and changing or setting abilities for pets.


(I hope this was useful. Dx )
Ace6
Level 75
The Hallowed
Joined: 10/19/2013
Threads: 192
Posts: 2,054
Posted: 5/23/2017 at 8:09 PM Post #75
So, i've been getting these cute little guys quite often.


More and more as I play more often, and i've noticed a couple things.
-PM's always give me an error; sorting stables sometimes gives me an error along with the broker.
-There is a lag before one pops up; I will time it next time
-Whatever im doing may or may not go through(Sending PM, buying something)
-As you can see I have multiple sylestia tabs open, when a 503 lag starts on any of the tabs all of the sylestia tabs go down into lag also, but not all of them will show a error message, they'll just refresh.
-Going into incognito mode during a lag and opening sylestia works just fine.
-A refresh after error always works with no lag time

Also!
Whenever lag starts on one page(Say PM's) and i'm in the zone on another page, the zone chat still refreshes per normal but I cannot send anything, but I still get real time what everyone else is saying. But Battles will not load(lagging).
Edited By Ace666 on 5/23/2017 at 8:11 PM.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 5/23/2017 at 10:14 PM Post #76
Are the issues still persisting? As of now, that is. So please disregard any issues prior to this post.
Ace6
Level 75
The Hallowed
Joined: 10/19/2013
Threads: 192
Posts: 2,054
Posted: 5/24/2017 at 2:21 PM Post #77
Yes, at 2:17 site time, Was sending a PM and the lag started, the lag was 4 minutes and then 503 errored, I had another tab open and that one lagged also.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 5/25/2017 at 10:51 AM Post #78
For those of you who have the issue with the Proficiency Page, what specifically causes this?

What percentage of the time does this happen, say, if you tried it 5 times?

When the timeout happens, does whatever you submitted go through? Or do you have to try again?
Zenaku
Level 70
Trickster
Joined: 12/31/2013
Threads: 41
Posts: 1,207
Posted: 5/25/2017 at 11:08 AM Post #79
I went test the Proficiency page. Pardon the tabs and programs seen in this screencap. Went to do this fast. x;D

Here's what it looks like after confirm is pressed and it will hang up on this.


However I did not receive a 503 error instead this is when the hangup stopped. (Take note of the times)


So as with what I told you with the pm's yesterday;for me it hangs up for a good few minutes now then decides to go through. When I did get 503 errors with this. I can say that the change does go through even though the error occurred. Not sure if that was just for me or not however. But i can't seem to duplicate the 503 errors anymore on purpose. D:

(I hope you don't mind the ping. Dx)
Edited By Zenaku on 5/25/2017 at 11:19 AM.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 5/25/2017 at 11:26 AM Post #80
I changed something just now specifically for saving Proficiency Points on the Proficiency page.

Can you try again and let me know what happens? If it works without issue, can you try a few more times to make sure it's been resolved?
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