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Forum Index > Bug Reporting > 11/7/2016 - Receiving 503 Error Pages? P...
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Author Thread Post
Zenaku
Level 70
Trickster
Joined: 12/31/2013
Threads: 41
Posts: 1,207
Posted: 11/8/2016 at 7:45 PM Post #21
A 503 error.

Time: 7:38 p.m. Sylestia time (Though doesn't really matter what time it is for this)
Page: Party page from the explore tab
Action: Simply, switching out one team of pets for another. (9/10 times this happens when I just loaded the party page. After the error happens I can switch teams pretty quickly. )
Galaxis
Level 65
Trickster
Joined: 9/29/2016
Threads: 29
Posts: 805
Posted: 11/9/2016 at 9:44 AM Post #22
Time: About 9:30 am
Page: https://www.sylestia.com/view/pets/?petid=2714390
Action: Nurturing ny'venes from advanced search (not from hatchery)

GloriAnne
Level 70
Adept Gladiator
Joined: 6/13/2014
Threads: 13
Posts: 306
Posted: 11/9/2016 at 2:44 PM Post #23
Every time I try to send a PM to someone, the site freezes up for a few minutes. Afterwards, it will either go through properly or give me a 503. It has been happening every single time for the last few days.
Xdarksonicx
Level 60
The Kind-Hearted
Joined: 9/30/2013
Threads: 146
Posts: 1,518
Posted: 11/10/2016 at 1:53 AM Post #24
Time: Around 13:50 Sylesti Time
Where: Broker

What: Was buying a gender box and it did the thing again.

https://www.sylestia.com/trade/tradebroker/?search=true&page=1&name=gender&type=22&sort=5&minprice=1&maxprice=999999999&maxlvl=250&q0=on&q1=on&q2=on&q3=on&q4=on&q5=on <- The specific link
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,681
Posted: 11/10/2016 at 7:05 AM Post #25
Thank you for the continued submissions. They are helpful in pinpointing the issue.

I do believe that at this time we have pinpointed why you are receiving the 503 errors - however, we have not yet figured out why the connections are lagging and not being processed properly.

It does seem largely related to the submission of a lot of POST (form) data. This is why it's often taking place in the Trade Broker or Social pages.

So please keep posting any and all occurrences of this error to give us the data we need to figure out the full issue.

Thank you!
Sakina
Level 75
Snow Wars Champion
Joined: 12/17/2012
Threads: 51
Posts: 2,433
Posted: 11/10/2016 at 8:59 PM Post #26
The lag is up to 5 minutes exactly now.

Lag ended at 8:57pm Sylestia time. I was trying to buy from the broker. Same error page.

"Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request."
GloriAnne
Level 70
Adept Gladiator
Joined: 6/13/2014
Threads: 13
Posts: 306
Posted: 11/10/2016 at 9:27 PM Post #27
Time: From 9:18 pm to 9:24
Page: Sending a private message
Action: Hit the Send button... site hangs up... 6 minutes later it finally goes through. Using Firefox. Clearing the Cache didn't help.
Taptothebeat
Level 71
Candy Dispenser
Joined: 1/12/2013
Threads: 212
Posts: 3,658
Posted: 11/11/2016 at 6:54 AM Post #28
Got the error thing,

Here's a screenshot

And the link here

While I did get the error upon buying an item, the transaction of buying the item went through. Lastly, if it's of interest, I was in a room where the internet connection is very poor / quite slow.
Edited By Taptothebeat on 11/11/2016 at 6:55 AM.
GloriAnne
Level 70
Adept Gladiator
Joined: 6/13/2014
Threads: 13
Posts: 306
Posted: 11/11/2016 at 6:25 PM Post #29
I am now getting 503 errors that lock me out of the entire site.
Luxa
Level 75
Joined: 9/1/2015
Threads: 85
Posts: 959
Posted: 11/11/2016 at 6:30 PM Post #30
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