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Forum Index > News and Announcements > 11/4/2016 - Site Maintenance on 11/5 @ 1...
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Author Thread Post
Amarok
Level 75
Fancy Pants
Joined: 4/17/2015
Threads: 105
Posts: 2,887
Posted: 11/4/2016 at 5:17 PM Post #11
Thank you so much for all your hard work, Krin, Fai and other workers of this site. We (playerbase) might be experiencing festival troubles, but its you guys that actually have to deal with all the drama. I hope this gets resolved soon so you guys can have a little break.
Somneli
Level 75
Hand of Destiny
Joined: 1/9/2016
Threads: 111
Posts: 3,601
Posted: 11/4/2016 at 5:38 PM Post #12
I agree. Thanks so much for everything you guys do. Hope you find the problem and get it fixed without too much trouble!
Lunarwolfie
Level 73
Majestic Sculptor
Joined: 12/11/2015
Threads: 18
Posts: 431
Posted: 11/4/2016 at 6:44 PM Post #13
well i hope u fix the issue :D without much troubble bc i love styestia
im going for a contest so ill be at it till then then after that lol
Edited By Lunarwolfie on 11/4/2016 at 6:45 PM.
DjDoty
Level 75
High Warlord
Joined: 3/14/2014
Threads: 16
Posts: 234
Posted: 11/4/2016 at 7:06 PM Post #14
Best of luck to you Krin! Honestly I don't mind the server errors because when battling they disappear in almost a second and when nurturing it does not stop me from doing what I was doing (nurturing). ;)
Pershia2
Level 61
The Sweet Tooth
Joined: 7/1/2014
Threads: 0
Posts: 275
Posted: 11/4/2016 at 7:30 PM Post #15
Good Luck! Glad you are going to try to see what is wrong and attempt to fix it because there are soo many bugs! >.<
Fennectech
Level 63
The Kind-Hearted
Joined: 2/7/2014
Threads: 39
Posts: 781
Posted: 11/4/2016 at 8:50 PM Post #16
What service is wreaking havoc? PHP?
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 11/4/2016 at 9:02 PM Post #17
FastCGI. The PHP Handler that reduced page load speed by like 200-300% lol. So we'd like to keep using it.

It obviously shouldn't be acting this way so hopefully it's just a matter of time before finding the root cause and fixing it.
Fennectech
Level 63
The Kind-Hearted
Joined: 2/7/2014
Threads: 39
Posts: 781
Posted: 11/4/2016 at 11:59 PM Post #18
indeed lets hope you guys get things sorted out
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 11/5/2016 at 12:51 PM Post #19
I really apologize for the mega-long delay.

I have been working with our Host on trying to get everything resolved for 12 full hours. -_-

Finally though, I feel confident that the server is in a state where we can resume operations.

Originally, things started as a chain relay of tickets. My ticket to our Host. Our Host's ticket to the Software technicians. Lag between responses, etc. Hours later, they finally suggested to upgrade a bunch of software on our server because they felt that would fix the issue.

So we then spent the time upgrading the software and, sorta success, it seemed to fix that issue - but it created more. Back and forth, back and forth. Got some issues fixed; things seem okay. But then I noticed that our core config settings were wrong. The biggest issue was that the timezone was reporting incorrectly which affects basically everything on the Site.

Six hours later, finally figured out the cause and got it fixed and here we are. Lol~

Hopefully, no more errors. Hopefully, things run smooth. Hopefully, performance boost still noticeable. But I wouldn't be surprised if some errors pop up and things don't work correctly.

So please let me know if you run into anything suspicious for the next few days!

And thank you again for everyone's patience.
Sciger
Level 60
The Hallowed
Joined: 3/22/2016
Threads: 13
Posts: 172
Posted: 11/5/2016 at 12:53 PM Post #20
Thanks SO much for spending so much time to fix the site. Go get some rest, I imagine you're exhausted. ;3;
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