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Forum Index > News and Announcements > Ongoing Connection Issues
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Author Thread Post
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 4/2/2020 at 11:52 AM Post #11
Update: So the issue seems to be temporarily resolved, but the underlying issue was not identified. At around 4 am this morning, our server just did a routine update to basically the httpd server (the thing that handles each of your requests with the server). This is very routine and an automatic process that happens typically 1-3 times every single week.

However, it seems that something went wrong with this update or something with the update itself was causing issues. What exactly this issue was... we were not able to determine. Our Host ended up just reverting the update and will try again to manually run the update overnight tonight and go from there.

TLDR: Issues should be fixed for now. They may come back tonight under a controlled update and we will go from there with further solutions.
Edited By Krinadon on 4/2/2020 at 11:52 AM.
Crimsonluv
Level 57
Joined: 3/28/2020
Threads: 2
Posts: 35
Posted: 4/2/2020 at 11:52 AM Post #12
Thanks a bunch to the Sylestia Team.

I'm not working on my Main Quests right now; since it would drive me insane right now if I even tried.
XD
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 4/2/2020 at 11:53 AM Post #13
Link: https://www.sylestia.com/forums/?thread=87600&page=1#10
Author: Lanfear
Time Posted: 4/2/2020 at 11:32 AM
I've stopped running thru the zone for the past 4 or 5 days because of the lag. I mean, if I cant literally go thru,I cant play. Its...horrible. Hope it all gets sorted out eventually.

On that note, when was the last time you had to make a 'server issue' post? xD You've done well with a good host!


I am not aware of any lag based issued affecting the server at this time or in the past week. If you are having consistent loading issues, can you run a traceroute during the instances of lag and PM the results to me?
Beaubuddyz
Level 70
The Kind-Hearted
Joined: 2/23/2020
Threads: 157
Posts: 8,664
Posted: 4/2/2020 at 11:54 AM Post #14
Thanks again, Krin.
Hanitsirk
Level 70
Trickster
Joined: 9/30/2016
Threads: 44
Posts: 566
Posted: 4/2/2020 at 12:32 PM Post #15
Is this why I was randomly logged out even though I haven't been playing on other browsers/devices every so often recently?
Lanfear
Level 75
Spooky Shopper
Joined: 5/9/2015
Threads: 329
Posts: 2,508
Posted: 4/2/2020 at 1:34 PM Post #16
Oh this was that issue we talked about in reg chat. I was still having problems no matter what I did..up to and including resetting the router. Hop 7 had timed out so it was between here and there...nothing I can do I dont think. But for some reason nowhere else on site is affected, it just a struggle taking one step thru the Lost Grove zone. Its weird.
Edited By Winnowill on 4/2/2020 at 1:35 PM.
Nabiki
Level 62
Majestic Brewmistress
Joined: 6/6/2014
Threads: 96
Posts: 1,700
Posted: 4/2/2020 at 2:50 PM Post #17
Very glad I missed that. Had enough of one one Felisfire last week.
Cuchulainn
Level 75
Warden of Umbra
Joined: 10/30/2019
Threads: 1
Posts: 41
Posted: 4/2/2020 at 8:01 PM Post #18
I know this might not be related, but I can't revive my pets in the stables. I can only purchase healing from a town. Why is this? Did I miss a quest to unlock it or something?
Lampyridae
Level 70
The Perfectionist
Joined: 5/5/2019
Threads: 22
Posts: 328
Posted: 4/2/2020 at 8:26 PM Post #19
In order to stable revive, you need to remove the pet from your party first.

This is a feature, not a bug.
Cuchulainn
Level 75
Warden of Umbra
Joined: 10/30/2019
Threads: 1
Posts: 41
Posted: 4/2/2020 at 10:48 PM Post #20
Thank you so much, maybe I can finally save some money.
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