Forum Index > News and Announcements > Ongoing Connection Issues
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Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 4/2/2020 at 9:40 AM
Post #1
As I am sure probably every single one of you has experienced this morning, Sylestia is currently having some connection issues. At this time, I do not believe that there is any cause for concern of any potential account/data loss/hazards with the nature of the issue.
The issue, however, is one that is most likely extremely frustrating to deal with as a player.
We are currently working with our Host trying to figure out the root cause and apply a solution to the issue. I will post any further updates as they happen.
I apologize for the immense inconvenience and thank you for your patience while we work to resolve this issue.
Update: So the issue seems to be temporarily resolved, but the underlying issue was not identified. At around 4 am this morning, our server just did a routine update to basically the httpd server (the thing that handles each of your requests with the server). This is very routine and an automatic process that happens typically 1-3 times every single week.
However, it seems that something went wrong with this update or something with the update itself was causing issues. What exactly this issue was... we were not able to determine. Our Host ended up just reverting the update and will try again to manually run the update overnight tonight and go from there.
TLDR: Issues should be fixed for now. They may come back tonight under a controlled update and we will go from there with further solutions.
Update #2: It appears that this issue has been fully resolved. Our Host reapplied the update that was causing issues and everything seems to be in order at this time.
Best guess is that something just randomly went wrong during the automatic update process the first time around.
Edited By Krinadon on 4/3/2020 at 5:04 AM.
Ska6146
Level 70
The Tender
Joined: 1/22/2020
Threads: 100
Posts: 1,499
Posted: 4/2/2020 at 9:42 AM
Post #2
Thanks dude
*edit
First post!
Edited By Ska6146 on 4/2/2020 at 9:42 AM.
Captharleyc
Level 75
Champion
Joined: 9/2/2015
Threads: 5
Posts: 788
Posted: 4/2/2020 at 9:43 AM
Post #3
Thanks for the heads up Krin.
Beaubuddyz
Level 70
The Kind-Hearted
Joined: 2/23/2020
Threads: 157
Posts: 8,664
Posted: 4/2/2020 at 9:46 AM
Post #4
Thanks for the heads up!
Limor
Level 72
The Kind-Hearted
Joined: 7/5/2016
Threads: 293
Posts: 19,132
Posted: 4/2/2020 at 9:48 AM
Post #5
thanks Krin, figured i'd let you know not having any issues in Texas :)
Simphany
Level 70
Warden of Umbra
Joined: 7/20/2019
Threads: 81
Posts: 324
Posted: 4/2/2020 at 9:56 AM
Post #6
Good luck :)
Ska6146
Level 70
The Tender
Joined: 1/22/2020
Threads: 100
Posts: 1,499
Posted: 4/2/2020 at 10:06 AM
Post #7
I live in Texas too lol
Yeah no problems here wrangler! Arr
Orcastration
Level 73
Fishy
Joined: 11/1/2018
Threads: 316
Posts: 33,413
Posted: 4/2/2020 at 10:18 AM
Post #8
Weirdly I dont have any aside sky usual text randomly disappearing when I zoom in.......so I'm not getting issues
Then again I got on like 5 minutes ago
Tobikedu
Level 57
Joined: 12/28/2019
Threads: 0
Posts: 2
Posted: 4/2/2020 at 11:21 AM
Post #9
thanks man
Lanfear
Level 75
Spooky Shopper
Joined: 5/9/2015
Threads: 329
Posts: 2,508
Posted: 4/2/2020 at 11:32 AM
Post #10
I've stopped running thru the zone for the past 4 or 5 days because of the lag. I mean, if I cant literally go thru,I cant play. Its...horrible. Hope it all gets sorted out eventually.
On that note, when was the last time you had to make a 'server issue' post? xD You've done well with a good host!
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