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Forum Index > News and Announcements > Regarding Authentication (and Other) Ema...
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Author Thread Post
Krinadon
Level 75
Guardian of the Realm
Site Administrator
Joined: 12/17/2012
Threads: 923
Posts: 13,114
Posted: 11/13/2021 at 5:46 PM Post #1
Hello. We have been receiving reports throughout the week of players having issues receiving their Authentication Emails - and probably other Emails as well. Upon investigating, it seems something was missing from our DNS record that could potentially be causing Email providers to auto reject our Emails. This has since been corrected.

However, since this is related to DNS, it will take up to 24 hours or so for the changes to propagate throughout the Internet. Hopefully, by this time tomorrow, these Email issues will be fully resolved.

In the meantime, if you are having issues receiving our Emails, please be sure to check your spam folder and/or manually whitelist @sylestia.com Emails via your provider's settings, if possible.
Soulshard
Level 61
The Kind-Hearted
Joined: 7/30/2020
Threads: 55
Posts: 693
Posted: 11/13/2021 at 5:49 PM Post #2
Hm, not good. hope you get this fixed!

(oh wow, i am first!
Edited By Soulshard on 11/13/2021 at 5:53 PM.
Dragonsrcool54
Level 56
Joined: 5/7/2018
Threads: 51
Posts: 49,254
Posted: 11/13/2021 at 5:50 PM Post #3
Yeah I found them in my spam after the first DNS reset. Hope it works for everyone else.
Elevensins
Level 72
Wondrous Witch
Joined: 9/15/2021
Threads: 1
Posts: 24
Posted: 11/13/2021 at 6:10 PM Post #4
Ah thank you, I wondered what was going on.
Necto
Level 62
Benevolent Brewer
Joined: 12/7/2019
Threads: 1
Posts: 343
Posted: 11/13/2021 at 6:24 PM Post #5
Hope this goes well!
Mascot51
Level 60
Joined: 10/6/2020
Threads: 2
Posts: 76
Posted: 11/13/2021 at 8:23 PM Post #6
I don't whitelist anybody, no exceptions. I use my hosts file, Adblock Plus, Ad Guard and Malwarebytes to see to it that no ads get through, I don't care who they are, what their reasons are or why, nobody's special, nobody gets a pass. MY memory, MY machine, MINE and I don't let people I don't know use it. That's a good way to pick up a virus. I refuse.
Edited By Mascot51 on 11/13/2021 at 8:25 PM.
Krinadon
Level 75
Guardian of the Realm
Site Administrator
Joined: 12/17/2012
Threads: 923
Posts: 13,114
Posted: 11/13/2021 at 8:45 PM Post #7
Link: https://www.sylestia.com/forums/?thread=100614&page=1#6
Author: Mascot51
Time Posted: 11/13/2021 at 8:23 PM
I don't whitelist anybody, no exceptions. I use my hosts file, Adblock Plus, Ad Guard and Malwarebytes to see to it that no ads get through, I don't care who they are, what their reasons are or why, nobody's special, nobody gets a pass. MY memory, MY machine, MINE and I don't let people I don't know use it. That's a good way to pick up a virus. I refuse.


These settings would be with your Email provider, such as Gmail, Yahoo, AOL, etc. These Emails are being rejected by their servers because our DNS records are/were incomplete (think of it like a filing error on our part).

Your own personal device's configurations would have no impact on this unless you are running your own Email account locally on your machine.
Edited By Krinadon on 11/13/2021 at 8:46 PM.
AC9123
Level 70
Trickster
Joined: 3/3/2017
Threads: 145
Posts: 2,392
Posted: 11/14/2021 at 7:45 AM Post #8
It took me some days before I logged on and I found out that the emails with the authentication code were going to spam. I mean I also forgot to play Sylestia during that time, but it was pretty confusing.
Myrockinziva
Level 62
The Kind-Hearted
Joined: 12/6/2018
Threads: 51
Posts: 313
Posted: 11/14/2021 at 7:47 AM Post #9
Thanks
Mascot51
Level 60
Joined: 10/6/2020
Threads: 2
Posts: 76
Posted: 11/14/2021 at 2:49 PM Post #10
I remember the internet prior to Windows' existence. I've got a lot of backdoor protections I put in with command prompt or wrote into my registry direct. I've been using computers since 1987, my first one was an IBM Commodore 360. Heck, I've still got my old pascal books. I'll be 58 on my next birthday...I am getting old!
Edited By Mascot51 on 11/14/2021 at 2:50 PM.
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