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Forum Index > News and Announcements > IMPORTANT: Account Security
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Author Thread Post
Hanitsirk
Level 70
Trickster
Joined: 9/30/2016
Threads: 44
Posts: 566
Posted: 1/9/2021 at 8:47 AM Post #121
I originally had it set to "unknown ip address" then eventually decided to have a vpn (currently on a free trial from avast). It kept kicking me out of the game over a dozen times in one day, so I changed the setting to "unknown device/browser" since I'm always using the same device and browser. But it just kicked me again, as per that setting, even though I'm using the same device/browser as always.
Krinadon
Level 70
Guardian of the Realm
Site Administrator
Joined: 12/17/2012
Threads: 865
Posts: 12,702
Posted: 1/9/2021 at 10:39 AM Post #122
Link: https://www.sylestia.com/forums/?thread=95099&page=13#121
Author: Hanitsirk
Time Posted: 1/9/2021 at 8:47 AM
I originally had it set to "unknown ip address" then eventually decided to have a vpn (currently on a free trial from avast). It kept kicking me out of the game over a dozen times in one day, so I changed the setting to "unknown device/browser" since I'm always using the same device and browser. But it just kicked me again, as per that setting, even though I'm using the same device/browser as always.


The Device/Browser relies on storing cookies on your browser. If you have your browser set to not save cookies, then the site will think it's a new device every time.
Edited By Krinadon on 1/9/2021 at 10:40 AM.
Hanitsirk
Level 70
Trickster
Joined: 9/30/2016
Threads: 44
Posts: 566
Posted: 1/9/2021 at 2:37 PM Post #123
I recommend adding an option to have the authentication code sent via text.
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