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Forum Index > Bug Reporting > Missing medium snowballs
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Author Thread Post
Sonatine
Level 69
Snow Wars Mastermind
Joined: 1/16/2014
Threads: 19
Posts: 303
Posted: 1/17/2017 at 10:27 PM Post #1
I've been playing snow wars pretty much all evening, and I just noticed that when I win medium snowballs as a prize, they are not added to my snow building supplies. I'm not quite sure how long this has been happening, since it didn't occur to me that it was odd that I didn't have any medium snowballs after winning 75 rounds until a few minutes ago when I actually checked my prizes, and sure enough, even if I win them they aren't going in with the other building supplies. If it would help, I can try to take a screenshot or something.

Sorry for the trouble!
Krinadon
Level 75
Guardian of the Realm
Site Administrator
Joined: 12/17/2012
Threads: 1,117
Posts: 14,660
Posted: 1/17/2017 at 10:38 PM Post #2
Should be fixed.

Do you know what you last did to consume Medium Snowballs?

This seems to be a recurring issue with players. Not sure what the problem is... but it's setting supplies to 0 instead of deleting them. And then you'll earn new ones as a new entry... but the Site will keep loading the supply that's stuck at 0 until I manually remove it. Then it displays the right one.
Sonatine
Level 69
Snow Wars Mastermind
Joined: 1/16/2014
Threads: 19
Posts: 303
Posted: 1/17/2017 at 10:48 PM Post #3
Thanks for the quick response! If it helps... I think the last thing I used medium snowballs on was this pet: https://www.sylestia.com/view/pets/?petid=2867737

Hopefully that helps you figure it out. Either way, thanks a bunch!
Krinadon
Level 75
Guardian of the Realm
Site Administrator
Joined: 12/17/2012
Threads: 1,117
Posts: 14,660
Posted: 1/17/2017 at 10:50 PM Post #4
Okay. I'll take a look and see if I can figure anything out.
Zaynah
Level 75
Enchanted Explorer
Joined: 4/5/2013
Threads: 49
Posts: 1,180
Posted: 1/18/2017 at 8:38 AM Post #5
This just happened to me. I know I had medium snowballs, but now it says 0. Also they are not showing up when I play snow wars and win them.
Krinadon
Level 75
Guardian of the Realm
Site Administrator
Joined: 12/17/2012
Threads: 1,117
Posts: 14,660
Posted: 1/18/2017 at 11:37 AM Post #6
Fixed.
Zaynah
Level 75
Enchanted Explorer
Joined: 4/5/2013
Threads: 49
Posts: 1,180
Posted: 1/18/2017 at 11:50 AM Post #7
Thank you! :)
WingsOfAmber
Level 75
The Majestic
Joined: 11/8/2015
Threads: 34
Posts: 954
Posted: 1/18/2017 at 1:36 PM Post #8
Hello, I seem to be having the same problem except with Small Snowballs. I thought I had won quite a few by playing Snow Wars today, but there are none in my supplies.
Vulpie
Level 75
Spooky Shopper
Joined: 1/25/2014
Threads: 4
Posts: 482
Posted: 1/18/2017 at 7:37 PM Post #9
Same as Amberwing. I had 12 small snowballs in my supply, but now they're at 0 and I don't remember sending any of it to anyone today. I did managed to win 2 more from another round, but they too aren't showing up.
Krinadon
Level 75
Guardian of the Realm
Site Administrator
Joined: 12/17/2012
Threads: 1,117
Posts: 14,660
Posted: 1/18/2017 at 8:58 PM Post #10
All purged out.
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