I have completed the themed pet bonus bar on lucky pot but have not recieved a pet or seen any indication of what to do to claim it
I have played another game since filling up the bar but nothing has happened
not sure what's going on

the forum says chances increase not guaranteed i think luck just doesn't want you to have it

ah ok thank you :)

I asked a similar question in the event overview thread and received this in response, if it helps:

Link: https://www.sylestia.com/forums/?thread=105537&page=3#25 Author: Krinadon Time Posted: 3/20/2023 at 9:20 PM [quote=2698668] The game board is a legitimate game board. The prizes are determined when the board is first loaded - not when you scratch off a slot. As such, it's not a guarantee that you will scratch off a Themed Pet, but a guarantee that the Themed Pet prizes are there. Additionally, at a max bar, there are a lot of Themed Pet prizes to be scratched off. At a fresh bar, there's no guarantee that a Themed Pet is on the board and if it is, there is only exactly 3 spots to choose. At a max bar, you are guaranteed that every scratchcard has the Themed Pet prize on there and there are enough on there to even win two Themed Pets in one play. That's what the guarantee is referring to. At the end of the day though, you still have to scratch them off as the scratchard is already pre-determined when the game begins.

So basically, having a full bonus bar means you will be more likely to get a themed pet when playing the lucky pot, but it is not a guarantee and it is not a prize to be instantly claimed, either.