This was also mentioned in Region Chat by someone else and I've been having this issue since last yesterday. I'm on mobile, not sure about the details of their issue.
I'll have a tab open for sylestia, such as an explore window, and then I'll throw sylestia in the background and go do something else, or I'll walk off entirely and come back in like 15 or so minutes.
When I get back to the sylestia tab, I find that I've been logged out and have to relog. It's already a couple of times today and it's only 9:30 am.
Not like, the biggest deal in the world, but it's very odd.
Thus far I haven't been logged out while actively on the site (ie: walking, walking, walking, logout? or battle, battle, battle, logout mid battle?) but that could just be coincidental. Will try to update with situational scenarios leading up to the logout.
Edited By Xavion on 4/17/2022 at 9:37 AM.
Junco
Level 75
High Warlord
Joined: 4/6/2013
Threads: 29
Posts: 762
Posted: 4/17/2022 at 10:56 AM
Post #2
This is quite consistent with my experience as well. I believe I was logged out last night but did not think much of it, but if I leave for just a few minutes this morning and check back, I need to log in again.
I also requested a password change out of an abundance of caution but never received the email (and I checked all folders, including junk).
Xavion
Level 75
The Perfectionist
Joined: 10/15/2013
Threads: 460
Posts: 5,886
Posted: 4/17/2022 at 11:15 AM
Post #3
Samsung Galaxy S21
Android OS
Samsung Internet App version 16.2.5.4
Was in the Caves around 10:30 am
Had to leave for a bit, did other things on phone but left tab in background.
Came back around 11:10 am
Tab was in caves but I clicked to my profile to see if inbox or missions would be highlighted; didn't seem to reload the exploration tab itself when I first returned.
Profile page loaded with me logged out.
Was still in the caves and left mobile around 12pm for family and cooking.
around ~ 2:15 pm, came back and the page immediately loaded up a "you must log in first, no explore for you!" message.
7:35 pm
Forgot when I stopped playing. Was hanging out by the orb of memories. Came back and was logged out again.
9:45
Forgot when I stopped playing; think the last check-in was around 9 for missions. Came back and had to log in.
Thus far, this has never happened to me while actively playing, only after I return from a break.
Edited By Xavion on 4/17/2022 at 10:12 PM.
Teefa85
Level 75
Crystalline Cleaver
Joined: 1/28/2013
Threads: 11
Posts: 880
Posted: 4/17/2022 at 11:25 AM
Post #4
Yeah, I've been getting logged out multiple times the past two days too. Started just before the Easter Event began.
Mysticalhexanes
Level 74
The Kind-Hearted
Joined: 8/8/2021
Threads: 11
Posts: 63
Posted: 4/17/2022 at 1:22 PM
Post #5
Hi all,
The same thing has been happening to me all day--I'm getting ready for some real-life Easter festivities, and every once in a while I'll pop on Sylestia to pass some time while waiting for the eggs to boil or whatnot, but when I pull the game tab back up it has logged me out.
I'm playing on mobile (Android), and while the game isn't making me do the email verification code or anything, it still is a little frustrating having to log back in each time. Sylestia doesn't normally do this...It has just been happening today, from what I have noticed.
Update:
This morning I just opened up Sylestia on my phone to feed the pets and do a couple of quick things. Normally when doing this I would already still be logged into the game, but this time I was logged out again. No verification process was needed, though.
My info:
Device: Android phone
Browser: Latest version of Google Chrome
Circumstances: It seems that anytime I have the game minimized on my phone and inactive for a while, I will return to find it logged out. It does not log me out in the middle of gameplay, nor does it log out every time I minimize the window.
I have not switched devices during this time.
As to what part of the game I have open when this happens, it has varied. It's usually an in-progress exploration of the World Map or my Stables/Hatchery. Often multiple tabs have been open, but sometimes not.
Edited By Mysticalhexanes on 4/18/2022 at 6:14 AM.
Mikazukichan
Level 75
The Artistic
Joined: 1/28/2014
Threads: 313
Posts: 9,544
Posted: 4/17/2022 at 1:32 PM
Post #6
I can add the experience of someone on a laptop to this. Normally when I close my browser/turn off my computer, then come turn things back on, as long as I'm still using the same IP I don't have to log back in. The last two days however (ever since the unscheduled downtime), anytime I close the browser, then reopen, I have to log back in. I think that this is likely similar to what the people on mobile are experiencing, just that mobile is reading them going away from the tab as 'closing' the tab? Less annoying on a laptop, but still not ideal.
Jemadar
Level 74
Grand Protector
Joined: 5/2/2019
Threads: 25
Posts: 689
Posted: 4/17/2022 at 1:52 PM
Post #7
Same for me, I have noticed I have had to log in more often recently.
UntitledPrince
Level 75
Master Sylestiologist
Joined: 9/23/2021
Threads: 161
Posts: 2,227
Posted: 4/17/2022 at 2:20 PM
Post #8
I've been having this issue too. I'm on a mac on google chrome, and I was logged out a couple times yesterday and then at least 4 times today. If I shut my laptop for like 15 mins with Sylestia still open, and then open my laptop again, I'm logged out.
Starpup5
Level 75
The Kind-Hearted
Joined: 3/11/2018
Threads: 62
Posts: 32,739
Posted: 4/17/2022 at 3:33 PM
Post #9
I'm having this issue too. I'm also on google chrome on my laptop and if I walk away from Sylestia for more than fifteen minutes it logs me out. And it makes me go through the varication too which it doesn't normally when I log in from the same IP address.
Edit: The logging out seems to be resolved on my laptop. The issue was happening to me around midafternoon until five or so.
Edited By Starpup5 on 4/17/2022 at 11:00 PM.
Jupiterr
Level 75
Trickster
Joined: 1/31/2016
Threads: 69
Posts: 908
Posted: 4/17/2022 at 6:08 PM
Post #10
I've been having the same issue. I've been logged out every time I've closed the tab and reopened it a few hours later. I thought it was just because I went to visit family so my IP changed, but now that I'm back I'm still having the issue. I hope it gets fixed because its quite annoying having to log in every time.
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