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Forum Index > Bug Reporting > Wardrobe freezing
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Author Thread Post
Taptothebeat
Level 72
Cutely Creative
Joined: 1/12/2013
Threads: 212
Posts: 3,658
Posted: 10/26/2019 at 10:35 AM Post #1
What:
The wardrobe sometimes freezes after I take an action. It's not freezing every call but happens at least once sometime in the process of changing an outfit.

From most common to least common, I have had the wardrobe freeze from:
1. switching tabs (e.g. outfit -> held),
2. selecting the right arrow to go to the next page
3. narrowing down a category of items. (e.g. festival items)



Issue:
It seems the call takes about 2 minutes to complete. While that's unfortunate enough. The main issue is that during this time, I cannot load Sylestia at all. Even in a new tab. It took me a while to realize the call even completed as I would just check back a few hours later at first.



Screenshots:
Took screenshots. Happy to take a video as well to show what's going on, or do anything else that would be helpful. Very easy to reproduce.

While waiting for the call to complete:


I get about 9 of these messages for each time I initiate a call that does not respond:


I received this reply after the call completed:


Chrome Version: 77.0.3865.120 (Official Build) (64-bit)
Mac: 10.14.6
Edited By Taptothebeat on 10/26/2019 at 10:36 AM.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,408
Posted: 10/26/2019 at 1:48 PM Post #2
Hm.

Seems more like a general connection issue. Especially if it's coupled with being locked out from the rest of Sylestia.

I'm also not seeing any errors in our PHP error log. So it's not PHP related.

If it were Javascript related, it would only affect that page and just reloading it would resolve the issue and you'd obviously be able to use the rest of Sylestia.

For the Wardrobe, I started using POST based Ajax calls instead of GET based ones - that's the only thing I can think of... For some reason your device/browser/connection and Sylestia's HTTP server are not getting along w/ that?

As to why specifically and how to fix it, I unfortunately have no answer to that atm. =\
 
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