Forum Index > Bug Reporting > Lost Candy, Lost Gifts
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Author
Thread Post
Cranberry
Level 60
Holiday Caroler
Joined: 4/16/2013
Threads: 20
Posts: 418
Posted: 11/17/2013 at 4:24 PM
Post #1
At 3:52 and 3:53pm site time today, Altaira and I Trick or Treated each other and gave each other a handful of candy. It shows up on our ToT pages.
But there was a bout of fierce lag on the site at that same time, and neither one of us recieved out ToT gift; it doesn't show in either our Trade Log or Account Overview.
I made a forum for this instead of a site message just in case this happened to anyone else, too.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,408
Posted: 11/17/2013 at 4:53 PM
Post #2
Was your candy consumed? It shouldn't have been if you didn't receive the rewards.
Cranberry
Level 60
Holiday Caroler
Joined: 4/16/2013
Threads: 20
Posts: 418
Posted: 11/17/2013 at 5:47 PM
Post #3
I'll be honest- that I am not sure of because I was giving to several people in that time frame, as well as the fact that I waited to see if it would turn up after the site caught up from its spell of lag. I am genuinely not sure how many I had before or after.
Altaira might know; I've pinged her.
Altaira
Level 60
Joined: 9/9/2013
Threads: 15
Posts: 255
Posted: 11/17/2013 at 5:55 PM
Post #4
I gifted to Cranberry; the gift was consumed. No gift from Cranberry arrived.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,408
Posted: 11/17/2013 at 6:06 PM
Post #5
Alright. I just sent you both 1 Handful of Candy. Sorry about that.
Altaira
Level 60
Joined: 9/9/2013
Threads: 15
Posts: 255
Posted: 11/17/2013 at 6:09 PM
Post #6
Thank you so much. :D
I do know that I clicked "gift" to Cranberry, and RIGHT after that, the error happened. I mean, it was instant. So I'm thinking the gift was "consumed" but the corresponding rewards never arrived because it happened right at that instant. Like a million to one odds or someething.
Cranberry
Level 60
Holiday Caroler
Joined: 4/16/2013
Threads: 20
Posts: 418
Posted: 11/17/2013 at 6:16 PM
Post #7
Thank you, Krin ^.^
I am not sure what happened, but a little teeny glitch here and there is bound to happen, with so many people on site right now.
But thank you for fixing it!
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