Forum Index > General Discussion > Problem Purchasing Diamonds..
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Jesselin
Level 61
The Kind-Hearted
Joined: 2/5/2017
Threads: 90
Posts: 1,160
Posted: 8/20/2019 at 6:03 PM
Post #1
I'm trying to buy diamonds and i'm using an american express card, but for some reason it keeps declining.. I made sure it had enough money in it and I entered all the correct information but it kept declining.. so what the heck is happening?
Last time I remember it let me used my american express card so why suddenly it keeps declining.. so frustrating
Sakina
Level 75
Queen's Grace
Joined: 12/17/2012
Threads: 54
Posts: 2,481
Posted: 8/21/2019 at 6:18 PM
Post #2
The site uses Paypal as a third party to process credit cards. If the card is getting declined you'll either want to check with paypal or call your credit card company.
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