I am unable to purchase diamonds. It says there is a merchant error
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,408
Posted: 4/30/2019 at 8:51 AM
Post #2
At what step along in the process do you receive this error?
You can feel free to send me a PM on the topic as well if you'd like so as to not share any private information here on the public forums.
Jewelz
Level 62
Joined: 6/3/2015
Threads: 25
Posts: 393
Posted: 4/30/2019 at 8:53 AM
Post #3
when I hit the paypal button, it tries to redirect but sends the error message. I did try with 5, 10, and 20 dollar amounts. each had the same error message.
it has the paypal logo right above this message: Things don't appear to be working at the moment. Please try again later.
and then a button to return to merchant. I suppose it could be a paypal issue, since it is their error message
Edited By Jewelz on 4/30/2019 at 8:55 AM.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,408
Posted: 4/30/2019 at 9:08 AM
Post #4
Hm.. Interesting.
I am able to open it up to PayPal on my end and there also have been transactions going through this morning.
Maybe try clearing your browser cache and/or trying a different browser? Might be something like that causing issues.
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