How long does it take from time of purchase of diamonds to receipt of diamonds on the game please? transaction shows in my bank.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,247
Posts: 15,455
Posted: 10/9/2013 at 9:24 PM
Post #2
@Txphoenix,
As soon as PayPal tells our server that a transaction was completed, the diamonds are added.
In 99.9% of cases, this process is less than 60 seconds.
If you purchased with an e-check, PayPal will not complete the transaction until the e-check is approved, which takes anywhere from 3-5ish business days.
Txphoenix
Level 60
The Kind-Hearted
Joined: 8/21/2013
Threads: 10
Posts: 114
Posted: 10/9/2013 at 9:26 PM
Post #3
Is an e check using a debit card?
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,247
Posts: 15,455
Posted: 10/9/2013 at 9:26 PM
Post #4
@Txphoenix,
Nope. You can send me a PM w/ your PayPal transaction ID and I can investigate what the problem is.
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