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Forum Index > Bug Reporting > Unable to complete step 8 of tutorial
Page 1  
Author Thread Post
Msmara
Level 63
Joined: 6/30/2018
Threads: 1
Posts: 4
Posted: 6/30/2018 at 9:11 PM Post #1
I am unable to "use" the newbie adventurer's satchel. I have followed the steps exactly, loggeged out and back in several times, and tried similar actions which would make sense based on long term gaming. Touching the satchel button opens a descriptive screen for the satchel, then activating the use button just takes it back to the button view only. I can't do anything further in the game until I can pass this.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 7/1/2018 at 1:57 PM Post #2
Can you take a screenshot of your Inventory page with the satchel selected for me?

That way I can see exactly what you're seeing.
Edited By Krinadon on 7/1/2018 at 1:57 PM.
Msmara
Level 63
Joined: 6/30/2018
Threads: 1
Posts: 4
Posted: 7/2/2018 at 10:30 AM Post #3


Thanks
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 7/2/2018 at 12:57 PM Post #4
Are you not able to select it? If you are using a mouse, just left click on it.

If you are using a touch screen, you should be able to tap once on it.

Once it's selected, it will turn a dark yellow and then the 'Use Item' button will activate.
Msmara
Level 63
Joined: 6/30/2018
Threads: 1
Posts: 4
Posted: 7/2/2018 at 1:21 PM Post #5
Yes, I am using a touch screen. If I tap on it, the window closes, one of the empty slots turn yellow behind it, but the use button never activates. I am kinda stumped.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 7/2/2018 at 1:23 PM Post #6
Are you able to maybe try a different browser on your device? Or at least try and make sure whichever browser you're currently using is up to date?

Are you able to test it on a different device to see if it's device related or website related?
Msmara
Level 63
Joined: 6/30/2018
Threads: 1
Posts: 4
Posted: 7/2/2018 at 1:33 PM Post #7
Thanks! Different device got me around the problem. Too bad the device is too small to really enjoy the game. I'm coming back to the iPad, hoping it was a one time issue. Appreciate your quick responses.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 7/2/2018 at 2:06 PM Post #8
You're welcome.

Let me know if you need anymore help.
 
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