Forum Index > Bug Reporting > My Purchase for Diamonds did not go thro...
Page 1
Author
Thread Post
Tundrafire
Level 61
The Tender
Joined: 1/31/2017
Threads: 44
Posts: 812
Posted: 3/21/2017 at 7:41 PM
Post #1
I bought thirty dollars worth of diamonds, but they did not go through. I checked my bank history, and it shows that I paid for the diamonds, but I have yet to receive the 3,900 diamonds. Is there a waiting time? I usually get my purchased diamonds right after I pay for them.
Here is what it says on my Payment History.
Pending
PAYPAL *SYLESTIA / Pre-Auth
-$30.00
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 3/21/2017 at 8:06 PM
Post #2
Did you by chance pay with an E-Check?
PayPal won't send the transaction to our server until the E-Check clears with them.
Tundrafire
Level 61
The Tender
Joined: 1/31/2017
Threads: 44
Posts: 812
Posted: 3/21/2017 at 8:09 PM
Post #3
I paid via Debit Card. I have a screen shot of the official transaction on my payment history of you need it.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 3/21/2017 at 8:11 PM
Post #4
Can you send me a PM with the email address that you used for the Transaction and I'll go ahead and take a look and see what's going on.
I don't want you to share your personal information on the Forums.
Tundrafire
Level 61
The Tender
Joined: 1/31/2017
Threads: 44
Posts: 812
Posted: 3/21/2017 at 8:13 PM
Post #5
Alright, I will do that now. Thank you.
Tundrafire
Level 61
The Tender
Joined: 1/31/2017
Threads: 44
Posts: 812
Posted: 3/21/2017 at 8:18 PM
Post #6
They came in. Thank you again, so much.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 3/21/2017 at 8:52 PM
Post #7
Hehe. I didn't do anything. =P
But I'm glad that they went through. I guess PayPal was just being a bit sluggish.
Confirm Action
Are you sure you wish to delete this post?
Confirm Action
Are you sure you wish to restore this post?
Confirm Action
Are you sure you wish to report this post?
Go to Top
This Page loaded in 0.009 seconds.
Terms of Service | Privacy Policy | Contact Us | Credits | Job Opportunities