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Forum Index > Bug Reporting > Missing Item
Page 1  
Author Thread Post
Carrotbae
Level 67
Fancy Pants
Joined: 3/31/2015
Threads: 158
Posts: 1,921
Posted: 1/11/2017 at 4:23 PM Post #1
So I had a Cherry Nymph Lantern, and suddenly the number changed to a 0 in the top corner (quantity). Then it stayed like that, and then it become a pure white square. I couldn't sell it, but I could move it. Just no I put it in the trash bin and it finally went away.

So I was wondering what happended and how can I prevent items from doing that.

I think I have a screen shot of it, let me go pull it up and paste it on here.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 1/11/2017 at 4:48 PM Post #2
I'm guessing maybe it was left over in your Inventory, but you traded/sold it and it actually belonged to someone else... who eventually used it (causing it to go to 0) and then after the cleanup script ran it removed the item from the database (now a blank spot).

It's going to be hard to track down if this is the case because it will no longer belong to you. However, if you've left the blank spot in your Inventory still, I can look it up via your Inventory slots.

Is it still in your Inventory? If so, what Tab / Row / Column?
Carrotbae
Level 67
Fancy Pants
Joined: 3/31/2015
Threads: 158
Posts: 1,921
Posted: 1/11/2017 at 4:52 PM Post #3
It is no longer in my inventory as I put it in the trash can icon.

At the time I threw it away it was in column four, row four.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 1/11/2017 at 4:57 PM Post #4
It won't be recoverable if you've already trash can'd it. =\

Are you able to recall if you did indeed ever sell or trade that item away? Or... alternatively, did you receive it via a trade or buy it?
Edited By Krinadon on 1/11/2017 at 4:57 PM.
Carrotbae
Level 67
Fancy Pants
Joined: 3/31/2015
Threads: 158
Posts: 1,921
Posted: 1/11/2017 at 5:00 PM Post #5
I'm 99% sure I bought it because it was a pack of two and I used one. It could've been possibly bought, but I took all my items down 1-3 days after posting them on the broker, but I don't remember receiving gold for it.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 1/11/2017 at 5:23 PM Post #6
Which Cherry Nymph Lantern? There's 4 versions.
Carrotbae
Level 67
Fancy Pants
Joined: 3/31/2015
Threads: 158
Posts: 1,921
Posted: 1/11/2017 at 5:31 PM Post #7
Cherry Nymph Lantern (Blossom)
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 1/11/2017 at 6:02 PM Post #8
I'm not able to find any record of you buying or receiving that item, however, this data is not stored forever. So if this happened many months ago, it could have already been purged from the system.

The only thing I'm able to find is that on 12/20, you used this item to add to your Wardrobe.
Carrotbae
Level 67
Fancy Pants
Joined: 3/31/2015
Threads: 158
Posts: 1,921
Posted: 1/11/2017 at 6:06 PM Post #9
Okie dokie, thanks for looking into it Krin :)
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 1/11/2017 at 6:08 PM Post #10
I'm sorry I couldn't have been of more help.
 
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