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Forum Index > Bug Reporting > Griffis
Page 1  
Author Thread Post
Luxa
Level 75
Joined: 9/1/2015
Threads: 85
Posts: 959
Posted: 12/29/2016 at 4:29 PM Post #1
When I click sylestia beta to go to the home page it shows Grifs behind it before it loads. Cleared my cashe and it still shows.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 12/29/2016 at 6:32 PM Post #2
I'm sorry. I don't quite understand what the issue is.

Can you take a screenshot of what you're seeing and point out the issue to me?
Luxa
Level 75
Joined: 9/1/2015
Threads: 85
Posts: 959
Posted: 1/1/2017 at 9:54 AM Post #3
Nvm, it's gone now. Also, i have not been able to log in for the past 2 days. When I try on my phone i get a server error message (http://m.imgur.com/7mlLcjX,jvgoTR2,UQ7EcTu,k7JpYJM,9SuvF26,F1XeTAn,Ifccz41,e9ldWXR,RioaNBr,BtnHuZ7,4wee9o6)
When I try on my computer it didn't work either, I got this http://m.imgur.com/paMOLZZ

Do you have any suggestions for me? I would like to keep playing this game but I don't understand why I got shut out.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 1/1/2017 at 3:40 PM Post #4
On the devices that are having issues, visit this site:

http://ip4.me/

Then copy and paste the IP Address at the top and send it to an email to support@sylestia.com. Refer to this issue in your email.

I can then check our Firewall to see if there's any issues associated with those IP Addresses.
 
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