Forum Index > Bug Reporting > Err Connection Reset?
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Angelrah
Level 73
Trickster
Joined: 11/1/2014
Threads: 2
Posts: 77
Posted: 8/14/2015 at 9:13 PM
Post #1
Right now I'm on my sister laptop, which working fine on this website. The problem is my laptop, I can't seem to get the page to load. All I seem to get is this ERR_CONNECTION_RESET page. I've tried everything I can think of like cleaning out the cache and DNS Flushing. I've tried direct IP connection and all I get a sorry page by singlehop. I'm not sure what to do now. Any ideas?
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,411
Posted: 8/14/2015 at 11:56 PM
Post #2
Can you take a screenshot for me? I'm not sure what they would be.
Do you use any type of security program? If so, try disabling it or whitelisting our site.
Could be any type of security program that protects the internet, most likely.
I tried that several times yesterday. I have Norton, so I don't know if I'm doing it right. I'll have to look it up.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,411
Posted: 8/15/2015 at 2:43 PM
Post #7
I'm not familiar with the software itself, but there should be a way to either disable internet protection, disable it entirely, or at least whitelist Sylestia so that it isn't restricted.
Angelrah
Level 73
Trickster
Joined: 11/1/2014
Threads: 2
Posts: 77
Posted: 8/16/2015 at 2:12 AM
Post #8
@ian
Whoa, It kinda just resolved itself. It just took a little while longer. I now have access.
Thanks, ian
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