Forum Index > Bug Reporting > Broker Items not Working?
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Starlightangel
Level 62
The Hallowed
Joined: 3/20/2013
Threads: 116
Posts: 1,004
Posted: 3/31/2013 at 4:50 PM
Post #1
I'm trying to sell a few items in the broker trades, but it keeps saying there's an error. What's going on?
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,406
Posted: 3/31/2013 at 7:00 PM
Post #2
@Starlightangel,
Can you be more specific? What error are you receiving?
And the first suggestion I have is to perform a hard refresh (Shift + F5) or clear your cache for our Site. It is possible that your javascript file is corrupted and needs to be reloaded.
Starlightangel
Level 62
The Hallowed
Joined: 3/20/2013
Threads: 116
Posts: 1,004
Posted: 3/31/2013 at 7:44 PM
Post #3
Quote From:
Originally Posted: 3/17/2026 at 11:43:13am
@Starlightangel,
Can you be more specific? What error are you receiving?
And the first suggestion I have is to perform a hard refresh (Shift + F5) or clear your cache for our Site. It is possible that your javascript file is corrupted and needs to be reloaded.
It just keeps saying "There was an error. Please refresh this page and try again." And no matter how much I refresh, it keeps saying error. And I refreshed it but it's still doing it. ;;
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,406
Posted: 3/31/2013 at 9:57 PM
Post #4
@Starlightangel,
I added numbers to the end of the errors. Can you try again and tell me which number you're getting?
Starlightangel
Level 62
The Hallowed
Joined: 3/20/2013
Threads: 116
Posts: 1,004
Posted: 3/31/2013 at 9:59 PM
Post #5
@Krinadon,
It still says the same thing... "There was an Error! There was an error. Please refresh this page and try again." I'm at a loss. :c
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,406
Posted: 3/31/2013 at 10:00 PM
Post #6
Are you in the Inventory or Wardrobe?
Starlightangel
Level 62
The Hallowed
Joined: 3/20/2013
Threads: 116
Posts: 1,004
Posted: 3/31/2013 at 10:05 PM
Post #7
It does it in both.
http://i1307.photobucket.com/albums/s600/SengokuBasaraNut/ErrorSylestia_zpsd49c8888.png That is the message I get. But I just tried it in the other and I got this: "There was an Error! There was an error. Please refresh this page and try again.2"
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,406
Posted: 3/31/2013 at 10:13 PM
Post #8
@Starlightangel,
It sounds like javascript isn't getting the information properly. Have you tried clearing your browser cache or using a different browser to see if it's a site issue or browser issue? If not, please try so I can narrow down possible issues.
Starlightangel
Level 62
The Hallowed
Joined: 3/20/2013
Threads: 116
Posts: 1,004
Posted: 3/31/2013 at 10:29 PM
Post #9
I've cleared the cache several times. And I'm afraid my only other browser option is Internet Explore. And this is also a brand new browser. ;;
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,406
Posted: 3/31/2013 at 10:37 PM
Post #10
@Starlightangel,
I just need to know if it's a client-side issue or server-side issue. Using a 2nd browser will tell me that. Otherwise, I really have no idea what to look for since you seem to be the only one having this issue at the moment.
Can you try IE? (or Chrome/FF) and let me know the results?
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