Hi I'm having an issue with the broker and bebop told me to post it in the forums for bugs in the game.
So my problem is that the broker isn't letting me sell list stuff. I do what I'm supposed to do, I got to my items page, I click my item then broker. I type my pricing put its says
"There was an error. Please refresh the page and try again."
I refresh my page and try again, but the same message pops up. I even tried closing the page out then going back to it. But nothing I try is working! I hope you can fix it, I don't care when but I'd like to have the bug curred
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,408
Posted: 6/25/2014 at 1:30 PM
Post #2
Which browser are you using?
Have you tried using a different browser? Have you tried clearing your browser cache?
Classykitty364
Level 60
Candy Dispenser
Joined: 5/27/2014
Threads: 6
Posts: 218
Posted: 6/25/2014 at 6:31 PM
Post #3
I'm on a kindle fire, the browser is just called silk. What's a catche
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,408
Posted: 6/25/2014 at 6:36 PM
Post #4
Ah. The Site is built for computers. While our Site mostly works fine for mobile devices, it's not built for them. This can cause an array of odd issues as there are hundreds of various mobile devices out there with all sorts of different operating systems.
It would be impossible for me to figure out why it won't work on your Kindle, so unfortunately there isn't much that I can do. =\ I'm sorry.
Classykitty364
Level 60
Candy Dispenser
Joined: 5/27/2014
Threads: 6
Posts: 218
Posted: 6/25/2014 at 8:11 PM
Post #5
Well I was able to do it before, but now I can't.
Zzzzz
Level 60
Master Egg Hunter
Joined: 4/14/2014
Threads: 93
Posts: 2,190
Posted: 6/25/2014 at 9:50 PM
Post #6
Your cache is basically your browser history, or temporary internet files. It's a record of all the sites you've visited and data from those visits; it's used to help load pages faster when you're browsing. If the broker worked for you previously, then I would bet that your cache is what's causing the issue (Silk is probably loading old data from a previous visit rather than the current data and causing the error).
You could try looking up how to clear the cache in Silk (I don't own a kindle so I can't tell you how to do this), since doing so might fix the problem.
Classykitty364
Level 60
Candy Dispenser
Joined: 5/27/2014
Threads: 6
Posts: 218
Posted: 6/25/2014 at 9:57 PM
Post #7
Thanks for helping me out a bit, I now know what a chatche is!
I already know how to clear the history, so I'll do that and hopefully make some sales! :)
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