I know I may sound a little slow asking this, but how do you from battles? Can you even run? Having to sit there while your team slowly dies and not being able to do anything about it isn't the greatest feeling:'(

running calculation is, I believe, based on your lowest speed in your party vs the enemy

What pets are in your party?

Maisey and Svati, should be the first two in my stables! I'm just confused because there's not even like a button or anything, not that I can find at least

huh, I'm so used to the new explore setup which does have. I feel like there should be, but yet

I sent over some gear which should help you
Maisey as the shadow pet should be slot 1 with Illusionist gear
Svati being light healer should be, uh, not slot 1, with Evoker gear or Illusionist gear* (so just swap Maisey's legendary evoker bracelet onto Svarti.
All the uncommon gear is, how to say, uhhhh, trash garbage, in terms of usefulness

(*Depending on if you want more Dex or more Agi focus on the pet- Dex boosting accuracy and crit chance, meaning higher chance of Beam, and once you hit lv30, fairy light, to do critical damage and thus do a critical heal, while Agi boosts evasiveness and defence, which I suppose is more likely to be needed on a low level shadow tank team, since shadow can't Taunt to force attackers to focus it until much later levels? I dunno, I run earth tank primarily and earth's all about taunting from the start so I don't know how much a shadow tank's light might need the evasion and def bolster)

What area of the map are you in? Given your pet's levels, you should be in Umbra Forest somewhere I believe? If you are, your first order of buisiness should be to get your third pet slot unlocked at the Sanctuary of Saerielle town plaza- Umbra forest was designed with a three-party team in mind.
Once you've done that, adding an attacker to your team (Khepri as a fire attacker, I assume, going by your stables. Fire uses Evoker gear)