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Forum Index > Bug Reporting > Candy Basket Disappeared
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Author Thread Post
Jupiterr
Level 75
Trickster
Joined: 1/31/2016
Threads: 69
Posts: 908
Posted: 11/9/2022 at 7:03 AM Post #1
So I was claiming my candy this morning and I had exactly 132 pieces to claim. I clicked mass claim a few times, maybe five times max, which would only have accounted for about 50 pieces of candy before all of the candy I was trying to claim disappeared. I've reloaded a few times to see if it would come back, but no its just all gone.
Edited By Jupiterr on 11/9/2022 at 7:04 AM.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,406
Posted: 11/9/2022 at 11:59 AM Post #2
The way that the code is set up, it wouldn't mark a claim as claimed without having first awarded your candy. Looking in the Database, I don't see any successfully claimed TOTs without a Candy ID # attached to them. Everything looks to be in order on our end.

The database doesn't mark the timestamp of when you claimed items, so I can't provide info regarding that. However, it looks like you claimed 65 rewards from your batch of TOT from last night. It looks like you submitted about 160 TOTs last night, 65 of which hosts responded and you claimed the prizes for.

I hope this helps to provide some relief. But I don't see anything out of the ordinary on our end.
 
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