Forum Index > Bug Reporting > sylestia 'hiccups' when preformi...
Page 1
Author
Thread Post
Hiraeth
Level 75
Hand of Destiny
Joined: 7/14/2015
Threads: 187
Posts: 2,685
Posted: 9/19/2022 at 12:19 PM
Post #1
for example - im trying to move pets in my stable. popup pops up saying something's gone wrong, reload
i have to reload to keep moving in the grove
i have to reload to keep fighting a battle
these are just the ones ive run into, a few other people have concurred when i asked in RC xD
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,406
Posted: 9/19/2022 at 2:05 PM
Post #2
How long is it between your last action and the error popping up? Is it instant, a few seconds, or a couple of minutes?
Edited By Krinadon on 9/19/2022 at 2:05 PM.
Hiraeth
Level 75
Hand of Destiny
Joined: 7/14/2015
Threads: 187
Posts: 2,685
Posted: 9/19/2022 at 2:13 PM
Post #3
The error message only popped up when i was sorting stables, and it was as soon as i tried putting the pet into the new stall.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,406
Posted: 9/19/2022 at 2:14 PM
Post #4
Do you have a rough date/time of when this happened so that I can check the error logs?
Hiraeth
Level 75
Hand of Destiny
Joined: 7/14/2015
Threads: 187
Posts: 2,685
Posted: 9/19/2022 at 2:15 PM
Post #5
a couple times last night, and a few times this morning around noon-1~
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,406
Posted: 9/19/2022 at 2:18 PM
Post #6
Hm. I don't see any errors at all related to Stables any time recently.
Do you know which specific action triggered it? Such as switching stables, switching tabs, or the act of switching two pets? If pets, were the pets located in the same tab, stable, different tabs/stables, etc?
Hiraeth
Level 75
Hand of Destiny
Joined: 7/14/2015
Threads: 187
Posts: 2,685
Posted: 9/19/2022 at 2:24 PM
Post #7
it was switching one pet to another empty spot in the same stable - this happened only once, while the ones in the LG happened a few times. it honestly *might* be my internet but im not sure xD
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,406
Posted: 9/19/2022 at 3:07 PM
Post #8
Thanks for the info. I was wanting to follow the trail of code to see exactly what would be triggering that to happen.
So, that message would only pop up if the connection to the 'swap pet' file failed. Basically, no matter what, the 'swap pet' file should return a 1 or 0 result back to the Stable page. However, if the script detects a null response, it gives that error.
So, my best guess would be that this is due to a connection issue. Especially since it seems to be happening across various features (lots of systems are set up in the exact same way).
Unfortunately, I am not sure why this would be happening, from a technical standpoint. Either our server is ignoring some of your http requests or your network is dropping/losing the request midway. Whichever it is, I'm not sure there's a whole lot either of us could do about it lol. These issues are extremely difficult to diagnose. It most likely isn't even on either of our ends, but somewhere inbetween lol.
Hopefully, the issue will resolve itself within a few days/week.
If it does persist past a week or two, let me know and I can try and have our host take a look at our network logs.
Confirm Action
Are you sure you wish to delete this post?
Confirm Action
Are you sure you wish to restore this post?
Confirm Action
Are you sure you wish to report this post?
Go to Top
This Page loaded in 0.010 seconds.
Terms of Service | Privacy Policy | Contact Us | Credits | Job Opportunities