Forum Index > Bug Reporting > Wrong Purchase Due to Shop Update
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TricksterMatti
Level 60
The Kind-Hearted
Joined: 9/28/2013
Threads: 16
Posts: 119
Posted: 1/1/2014 at 7:33 PM
Post #1
Right before the festival shop was updated with all the snow swan items, I was looking for a cool outfit. I decided on the Adventure Winter one, put in the 1 and completed my purchase. Even as I was confirming, there was no indication the shop was updating, like the page didn't change.
However, when I finished purchasing and the page refreshed, the Snow Swan items had appeared and the whole shop had shifted down a cell. Thinking nothing of it, I went to my inventory, only to find that I had purchased the Casual Winter outfit, which was currently in the cell that the Adventure had previously occupied.
I don't know if this sounds silly, but is there any way something can be done or the two swapped out or something? Those were my last 24 tokens. :(
Thanks,
Mattie
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,408
Posted: 1/1/2014 at 8:45 PM
Post #2
Ah. I'm sorry. I usually lock the shop when I make changes, but forgot to this time. I'll swap the two items for you. Give me a few moments.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,408
Posted: 1/1/2014 at 8:47 PM
Post #3
Alright. It should now be the Adventurer's Winter Garments. Again, I'm sorry about that.
TricksterMatti
Level 60
The Kind-Hearted
Joined: 9/28/2013
Threads: 16
Posts: 119
Posted: 1/1/2014 at 8:57 PM
Post #4
No, it's fine! Thank you so much!
(And Happy New Year!)
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