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Rinchan
Level 60
Majestic Sculptor
Joined: 6/21/2017
Threads: 7
Posts: 231
Posted: 1/26/2019 at 4:39 PM
Post #1
I recently introduced my niece to Sylestia, and she made an account. Now, my nephew wants to play, after seeing her play but it won't allow him to create an account, it says "There's already 2 accounts from this household," or something along those lines. Is there a limit to how many people per household can sign up?
Somneli
Level 75
Hand of Destiny
Joined: 1/9/2016
Threads: 115
Posts: 3,686
Posted: 1/26/2019 at 5:21 PM
Post #2
I believe that's a measure in place to prevent multiaccounting. It's against the rules for one person to have multiple accounts. But unfortunately, different people in the same house will have the same IP address...
You'd probably have to take it up with Krin, or maybe try registering/playing from a different Wi-Fi connection.
Rinchan
Level 60
Majestic Sculptor
Joined: 6/21/2017
Threads: 7
Posts: 231
Posted: 1/26/2019 at 6:58 PM
Post #3
Maybe switching the wifi would work, but wouldn't being on three separate computers affect it more? My niece and I each have our own laptops and my nephew uses the desktop computer in the living room.
Somneli
Level 75
Hand of Destiny
Joined: 1/9/2016
Threads: 115
Posts: 3,686
Posted: 1/26/2019 at 7:01 PM
Post #4
I'm... really not sure. I don't know all the details of how things work ^.^:; This might need to be a question for Krin, so he can explain how he set it all up.
Mikazukichan
Level 75
The Artistic
Joined: 1/28/2014
Threads: 313
Posts: 9,544
Posted: 1/26/2019 at 10:16 PM
Post #5
For having more than two accounts in a household, you just need to message Krin and let him know about the situation. He can then make an exception for your household. As Som said, this is in effect to stop multi-accounting. If Krin knows it's legitimately three people using three accounts, he'll just make it possible. Pretty simple, really ^.^
Elii
Level 70
The Kind-Hearted
Joined: 7/8/2017
Threads: 328
Posts: 2,757
Posted: 1/27/2019 at 12:23 AM
Post #6
When i was at Job Corps, i had a friend who played, and another person did as well, so Krin had to make a spot for her lol
Maybe switching the wifi would work, but wouldn't being on three separate computers affect it more? My niece and I each have our own laptops and my nephew uses the desktop computer in the living room.
@Rinchan, I assume it just checks the public IP address. The three computers would all be coming from the same public IP address since they connect to the same router. Can see your public IP address here. Should be the same for all your computers.
Edited By Taptothebeat on 1/28/2019 at 9:05 AM.
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