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| Forum Index > Bug Reporting > Quest |
| Page 1 |
1, 2 |
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| Author |
Thread Post |
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| Redfix |
| Level 63 |
| The Kind-Hearted |
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| Joined: 6/27/2015 |
| Threads: 97 |
| Posts: 1,877 |
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| Posted: 8/19/2016 at 7:34 PM |
Post #1 |
| It won't let me view quests in the Sanctuary of Saerielle. |
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| Krinadon |
| Level 75 |
| Shadow of the Moon |
| Site Administrator |
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| Joined: 12/17/2012 |
| Threads: 1,242 |
| Posts: 15,411 |
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| Posted: 8/19/2016 at 7:35 PM |
Post #2 |
Can you be more specific?
Can you provide any screenshots? |
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| Redfix |
| Level 63 |
| The Kind-Hearted |
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| Joined: 6/27/2015 |
| Threads: 97 |
| Posts: 1,877 |
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| Posted: 8/19/2016 at 7:47 PM |
Post #3 |
When I click on "view quest", nothing happens. :c |
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| Krinadon |
| Level 75 |
| Shadow of the Moon |
| Site Administrator |
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| Joined: 12/17/2012 |
| Threads: 1,242 |
| Posts: 15,411 |
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| Posted: 8/19/2016 at 8:34 PM |
Post #4 |
| Hm. Try clearing your browser cache and making sure that no browser addons would be tampering with the page. |
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| Redfix |
| Level 63 |
| The Kind-Hearted |
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| Joined: 6/27/2015 |
| Threads: 97 |
| Posts: 1,877 |
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| Posted: 8/19/2016 at 8:50 PM |
Post #5 |
| It's still not working... |
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| Krinadon |
| Level 75 |
| Shadow of the Moon |
| Site Administrator |
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| Joined: 12/17/2012 |
| Threads: 1,242 |
| Posts: 15,411 |
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| Posted: 8/19/2016 at 9:21 PM |
Post #6 |
Are there any errors or anything that pop up?
Or just when you click the button, it just grays out and that's it? |
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| Redfix |
| Level 63 |
| The Kind-Hearted |
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| Joined: 6/27/2015 |
| Threads: 97 |
| Posts: 1,877 |
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| Posted: 8/19/2016 at 9:23 PM |
Post #7 |
| Yes, it just grays out. |
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| Krinadon |
| Level 75 |
| Shadow of the Moon |
| Site Administrator |
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| Joined: 12/17/2012 |
| Threads: 1,242 |
| Posts: 15,411 |
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| Posted: 8/19/2016 at 9:28 PM |
Post #8 |
Okay. Need to do more advanced diagnosing.
Visit the page and click the button once again.
When it grays out, right-click and select "Inspect Element".
A debug box should pop up. Need to see if any errors are displayed. It should look something like this:
The error code would be in the empty white box at the bottom. |
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| Redfix |
| Level 63 |
| The Kind-Hearted |
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| Joined: 6/27/2015 |
| Threads: 97 |
| Posts: 1,877 |
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| Posted: 8/19/2016 at 9:39 PM |
Post #9 |
I couldn't find the white box, but is this it?
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| Krinadon |
| Level 75 |
| Shadow of the Moon |
| Site Administrator |
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| Joined: 12/17/2012 |
| Threads: 1,242 |
| Posts: 15,411 |
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| Posted: 8/19/2016 at 9:43 PM |
Post #10 |
Yep. Close.
See the red 'X' button in the top right?
Click that and then it should display the related error.
If you can show me that error, I may be able to figure out what's going on. |
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