So I just put $40 on a card so I can try and get some diamonds here.
But the system thinks it can use the card. But it looked like it took MasterCard's.
Does it not take Debit MasterCard's or am I somehow doing it wrong?
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,411
Posted: 7/17/2015 at 10:38 AM
Post #2
We use PayPal as our merchant so I can't really answer any specific transaction questions. The best thing to do is to contact PayPal and inquire about your card. They are usually very quick to help especially if you call their customer support.
Kagowolf
Level 60
The Majestic
Joined: 3/19/2015
Threads: 45
Posts: 831
Posted: 7/17/2015 at 12:59 PM
Post #3
I've called PayPal, the store I got it from, the credit card company and none of them are unable to help :( I spent $46 for nothing. Sadness.
Oh well, guess I'll have to use it for something else. Thanks for the help ^^
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,411
Posted: 7/17/2015 at 2:18 PM
Post #4
What did PayPal say about it?
Kagowolf
Level 60
The Majestic
Joined: 3/19/2015
Threads: 45
Posts: 831
Posted: 7/17/2015 at 2:46 PM
Post #5
They said I didn't accurately put the correct billing address. So I called the gift card company, they said its correct. And Ive tried putting it accurately from what it's said on the card account site. Including caps. Sadly, no luck.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,411
Posted: 7/18/2015 at 1:34 AM
Post #6
Hm... I wouldn't think a gift card would have a billing address. Are you able to use it w/o supplying a billing address?
Kagowolf
Level 60
The Majestic
Joined: 3/19/2015
Threads: 45
Posts: 831
Posted: 7/18/2015 at 2:19 AM
Post #7
Sadly no. The system requires it.
And I know, I found it surprising as well.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,411
Posted: 7/18/2015 at 4:35 AM
Post #8
=( I'm sorry.
I wish I could do more to help.
Kagowolf
Level 60
The Majestic
Joined: 3/19/2015
Threads: 45
Posts: 831
Posted: 7/18/2015 at 10:15 AM
Post #9
It's okay. Looks like my luck is quite poor :( thanks for trying though :3
LDDarcWolf
Level 70
The Dreamer
Joined: 10/25/2013
Threads: 283
Posts: 4,568
Posted: 7/18/2015 at 11:45 PM
Post #10
I get my diamonds via gift card too, but I only use Visa ones. So I would recomend using a Visa gift card the next time around as you may have better luck.
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