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Forum Index > Bug Reporting > Please Read Before Posting!
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Author Thread Post
Level 70
Enchanted Explorer
Site Administrator
Joined: 12/17/2012
Threads: 745
Posts: 10,857
Posted: 12/17/2012 at 4:15 AM Post #1
Before posting about an issue with the website or game, please do the following:

1. Check the Known Issues Forum to see if we already know about the issue.
2. Check the current Threads in the Bug Reporting Forum to make sure you do not make a new thread on a topic that already exists.
3. If you received a "Fatal Error: Unknown Function" error while loading a page, try loading the page again. If the error is gone, then you simply received this error because we were updating files on the site as you tried to access them. However, if the error remains after a refresh, then please make a post so that we can fix it.

If you can't find your issue, then please make a new thread and use the subject as a brief description of the issue. In your post, please be as descriptive as possible.

If you are receiving errors, please copy and paste the errors into your post. Also, please provide any screenshots if necessary. This will help us to more quickly find the issue and resolve it.

Edited By 1 on 12/18/2012 at 1:27 AM.
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