We ask for your date of birth when you create your account and we do not allow an account to be created by anyone who tells us that they are under 13. If we find that an account was created by a child under 13, we close it. Our Privacy Policy explains how we handle information belonging to children.

If you are under 18, or under the age of majority where you live, you may use Sylestia only with the knowledge and consent of a parent or guardian, and they accept these Terms on your behalf.

If you are the parent or guardian of a player under 18, you are responsible for their use of the game, including any purchase made on the account. We also ask that you supervise what they share, because anything posted in a public part of the site can be read by anyone on the internet and may appear in search engine results.

In some countries the minimum age for using an online service without a parent's permission is higher than 13. If that is the case where you live, please make sure that you have your parent or guardian's permission before using Sylestia.

If we have previously banned you from Sylestia, or banned or terminated your account for breaking these Terms, you may not create a new account or use Sylestia again unless we have agreed that you may.

You may hold only one Sylestia account. Players found using more than one account will have the additional accounts terminated and may be permanently banned.

Please give accurate information when you create your account and keep the email address on your account current. It is how we reach you about security, account recovery, and anything important that happens to your account.

You are responsible for keeping your password and login details secure and for everything that happens on your account. We strongly recommend that you do not share your account or your login details with anyone. If you choose to share them, any harm that comes to your account is not our responsibility or liability. Please tell us straight away if you believe someone else has gained access to your account.

You may not attempt to pass yourself off as another player or as a member of our staff.

Selling, buying, trading, or transferring a Sylestia account is strictly forbidden. Accounts found being sold or traded will be terminated and the players involved may be permanently banned.

The names that you choose, including your display name, your pet names, and anything else that you are able to name, must not be profane, offensive, or intended to harass. We retain the right to change any name on the site for any reason and without notice. Violations of this rule may result in a permanent ban.

You are expected to be respectful and courteous to other players and to our staff at all times.

Sylestia does not condone hate speech or discrimination of any kind. This includes, but is not limited to, discrimination on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, religion, disability, and age.

You may not harass, threaten, insult, defame, or libel another player or our staff anywhere on the site. This includes behavior such as following another player around the site to continue an argument or deliberately setting out to spoil a particular player's enjoyment of the game.

You may not deliberately provoke, bait, or antagonize other players or staff.

Moderation decisions are a private matter between us and the player concerned, so please do not discuss banned players or their bans publicly. If you have a concern about a moderation decision, contact us directly and we will look at it.

Public farewell or quitting threads tend to invite drama rather than closure. If you would like to tell the friends that you have made that you are leaving, our private methods of communication are the correct place for it.

You must own the content that you post or otherwise have the right to use it. Please do not post anything that would infringe another person's intellectual property, confidentiality, or privacy.

You may not post or send harmful content, sexually explicit content, another player's or staff member's private information, or content that is offensive on the basis of the characteristics listed in Section 4.

You may not promote, encourage, or discuss illegal activity anywhere on Sylestia. You agree to use the site only for lawful purposes and not in any way that would constitute a criminal offense, give rise to liability, or otherwise breach any applicable local, state, national, or international law.

Sylestia is a PG-13 community. Our profanity filter is always on, it applies to every player, and it cannot be turned off. Milder language is tolerated, but strong profanity is filtered and swearing must never be aimed at another player or our staff. Display names, pet names, and anything else that you are able to name must pass the filter. You may not attempt to get around the filter or any other content filter, for example by altering spelling or substituting characters.

You may not spam in any form. This includes posting repeatedly about the same topic, bumping threads excessively, overusing emoticons, using excessive capitals, pinging players repeatedly, and sending unsolicited mass private messages (such as chain letters). A thread may be bumped once it is no longer on the first page of its forum.

Please do not publicly spoil story content. If you want to discuss it, mark it clearly, such as by adding SPOILER to the thread subject or at the top of your post. Please keep the spoiler itself out of the thread title and do not discuss story spoilers in public chat.

Please do not beg or ask other players or our staff for items, gold, Diamonds, or any other in-game asset.

You may not use our forums, chat, or messages to recruit for or advertise another game or site. Simply talking about other games is perfectly fine.

You may not use any cheat, script, hack, bot, macro, or any other tool that is designed to play the game for you or to give you an unfair advantage.

If you find a bug, glitch, or error, please report it to our staff straight away. You may not use it to your own advantage, and you may not promote it, encourage others to use it, or show them how.

You may not scam another player, attempt to access an account that is not yours, steal passwords or private information, or take artwork or other protected material from Sylestia or from another player.

You may not attempt to disrupt, overload, damage, or gain unauthorized access to our website, our servers, our systems, or any other player's account.

You may not use Sylestia, or any of its features, with the deliberate aim of damaging the game or the player experience for others. This includes valid individual actions (such as buying and selling in-game assets) if the intent is to cause harm.

Trades of Sylestia's in-game assets must be arranged and carried out through Sylestia, using the features and the communication channels that we provide. Please take care when arranging a trade.

Sylestia's in-game assets may not be sold, bought, or exchanged for real-life money or for anything that takes the place of money, such as gift cards or cryptocurrency. This applies wherever the trade is arranged and whoever it is arranged with.

Sylestia's in-game assets may not be traded for assets that belong to another site or service. We have no control over what other sites and services offer, so we cannot confirm that a trade of this kind stays within these Terms.

You may pay another player with in-game assets for creative work or for a service carried out within Sylestia. No real-life money may form any part of the exchange.

If you run an auction, contest, giveaway, or similar event, you must set out a clear set of rules and a clear timetable for completion or delivery and then honor them. Failing to follow through on that obligation is treated as a form of scamming. Players who take part are covered by our guarantee in the same way as any other agreement.

Scamming another player is one of the most serious breaches of these Terms. Players found scamming will face severe consequences, up to and including having their account permanently banned.

When you buy Diamonds, you are buying a limited, personal, revocable license to use them inside Sylestia. You are not buying property, you have no right, title, or interest in Diamonds beyond that license, and the Diamonds themselves remain ours. Diamonds do not expire.

You may transfer Diamonds to another player using the features that we provide for it, such as the Currency Exchange. Section 7 covers the rules that apply to trades between players. Diamonds exist only inside Sylestia. They cannot be moved off the site, transferred to another service, or converted into anything outside the game.

Diamonds, pets, items, gold, and every other virtual asset in Sylestia have no monetary value outside the game. They are not money, they are not a stored balance, and they cannot be redeemed with us for cash.

If you change your mind about a purchase, contact us within 14 days. If your Diamond balance is still at least the amount that you bought, we will take that amount back off your account and refund the payment. We can only refund while the Diamonds are there to take back, so once your balance falls below that amount we are not able to refund that purchase. Payments are otherwise non-refundable, except where a refund is required by law. We may decline a refund where this policy is being misused.

You normally have the right to withdraw from a purchase of digital content within 14 days. Diamonds are added to your account as soon as your payment is received. By completing a purchase, you ask us to deliver them immediately and you accept that your right to withdraw ends once they have been delivered. Nothing here affects any other right you have under the consumer law of the country where you live.

Any purchase of Diamonds must be made using a payment method that belongs to you or that you have the account holder's permission to use. If you are under the age of majority where you live, you may only buy Diamonds with the involvement of your parent or guardian, as described in Section 2.

Starting a chargeback or a payment reversal will result in the termination of your account and a permanent ban from Sylestia. If something has gone wrong with a purchase, contact us first and we will happily work with you.

We may add, change, remove, or discontinue Diamonds, any virtual item, any game feature, or Sylestia itself at any time. We may also adjust prices. We will not owe you compensation for a change of that kind, and Diamonds or virtual items that you hold cannot be exchanged for money if it happens.

Diamond purchases are processed through PayPal in US dollars, so we never see or store your card or bank details. Our Privacy Policy describes the purchase records that we do keep.

Everything that makes up Sylestia belongs either to Sylestia Games LLC or to its respective owner, and all of it is protected by copyright and other laws. For example, the pets, the avatars, our characters and species, our artwork, and the Sylestia name and logo are all ours. Where a part of the site belongs to someone else, we use it under license or with permission and it remains theirs. Nothing in these Terms transfers any of it to you, and you may not copy, extract, or reuse any of it except where these Terms say that you may.

The same is true of everything inside the game. For example, the individual pets that you collect and breed, the individual items that you hold, your currencies and your Diamonds, and the records attached to them are all part of Sylestia and remain ours. Your account gives you a personal license to use them within the game, as described in Section 8, and nothing more.

Please do not use the Sylestia name or logo in a way that suggests we endorse or are associated with something when we are not.

You keep ownership of the original content that you create and post on Sylestia, such as your forum posts and your artwork. You are responsible for what you post.

We do not review what players post before it appears. Something appearing on Sylestia does not mean that we endorse it or agree with it. Content that breaks these Terms is dealt with under Section 10.

When you post or submit anything to us that relates to Sylestia, including artwork, suggestions, ideas, contest entries, and any other derivative work, you grant Sylestia Games LLC a worldwide, royalty-free, irrevocable, perpetual, and non-exclusive right to use, store, copy, edit, modify, adapt, publish, and display it in connection with Sylestia. You also waive any moral rights in that material, to the extent the law allows you to.

This matters most for suggestions. If you propose an idea and we later build something like it, we are free to do so and we are not obliged to compensate you for it. It is not a promise that we will use anything that you send and it does not stop you from using your own content elsewhere.

We run design contests from time to time and invite players to submit their own ideas and artwork. Entering one grants us the rights described above over your entry.

If your entry is selected, we may use it directly or treat it as a reference for artwork that our own artists produce. Either way, the finished work that goes into the game belongs to us, and being selected does not give you ownership of it or any claim over it.

Each contest sets out its own rules, including any prize that goes with it. Entering does not entitle you to anything beyond what those rules say. If you do not agree with the terms set out here, you are free not to enter.

You are welcome to share Sylestia images on personal web pages and on social media, including your pets, your avatar, and screenshots of the game. Please credit Sylestia Games LLC as the copyright holder.

You may not sell them, use them commercially, or present them as your own work. Anything beyond personal use needs our written permission.

You are welcome to create your own artwork based on Sylestia, such as drawings of your pets or of our species, and to share it for free.

What you draw is your own work, but it is built on ours, so you may not sell it, use it commercially, or make merchandise from it without our written permission.

If you believe that something on Sylestia infringes your copyright, the form on our Copyright and DMCA page asks for everything a notice needs and delivers it straight to our designated copyright agent. You are welcome to write to the agent directly instead.

Copyright Agent, Sylestia Games LLC
4601 E. Douglas Ave. STE 150
Wichita, KS 67218
United States
Phone: (316) 347-7562
Email: dmca@sylestia.com

However you choose to send it, a notice is only effective if it includes all of the following.

• Your signature, either physical or electronic.
• Identification of the work that you say has been infringed.
• Identification of the material to remove, and where to find it on Sylestia.
• Your name, address, telephone number, and email address.
• A statement that you believe in good faith that the use is not authorized.
• A statement, under penalty of perjury, that your notice is accurate and that you are the owner or are authorized to act for them.

We remove content that infringes someone else's rights, and we may ban the account of anyone who does so repeatedly. This covers links that players post as well as anything stored on Sylestia itself.

Please be careful about what you send. Knowingly claiming that material is infringing when it is not can make you liable for the costs and damages that the false claim causes.

If we remove something that you posted, we will let you know. If you believe it was removed by mistake or that it was misidentified, you may send a counter notice to the agent listed above. The form on our Copyright and DMCA page takes takedown notices only, so a counter notice has to reach the agent by email or by post.

A counter notice needs to include all of the following.

• Your signature, either physical or electronic.
• Identification of the material that was removed, and where it used to appear.
• A statement, under penalty of perjury, that you believe it was removed by mistake or misidentified.
• Your name, address, and telephone number.
• Your consent to the jurisdiction of the federal court where you live, or any district where we may be found if you are outside the United States.
• Your agreement to accept service of process from the person who sent the notice.

We will pass your counter notice to the person who sent the original complaint. If they do not go to court to stop you from restoring the material, we may put it back between 10 and 14 business days after we receive your counter notice.

Sylestia may suspend, ban, or terminate your account, or remove your access to any part of the site, at any time, with or without cause, with or without notice, and effective immediately. By creating an account and using Sylestia, you agree to this. We are not required to explain the decision and we are not required to reinstate an account.

In practice, we would far rather keep a player than lose one. A first mistake or a small violation usually draws a warning, and someone who understands what went wrong is usually welcome to carry on. The more serious or the more deliberate the breach, the more serious our response. None of this limits the right set out above.

We ban the account of anyone who repeatedly infringes someone else's copyright. Section 9 explains how to report infringement and how to respond if your own content is removed.

You can appeal a suspension or a ban through our Contact Us page. Tell us what happened and we will take another look. The final decision rests with us.

If you wish to end this agreement, you can simply stop using Sylestia. If you would like your account closed, or your personal information deleted, our Privacy Policy explains how to ask and what we are able to do.

Ending your account does not end everything in these Terms. A few parts carry on afterwards, because they would mean nothing if they stopped the moment somebody left. We still own the game and everything in it, as set out in Section 9. The disclaimers in Section 11 still apply to anything that happened while you were playing. So do the limits on liability and the indemnity in Section 12. Section 13 still governs any dispute between us.

You agree to indemnify and hold harmless Sylestia Games LLC, its owners, staff, contractors, and licensors, and their respective directors, officers, employees, and agents, from and against any and all claims, damages, losses, liabilities, and expenses, including reasonable legal fees, arising out of your use of Sylestia, the content you post, or your breach of these Terms.

These Terms, and any dispute arising out of them or out of your use of Sylestia, are governed by the laws of the State of Kansas, United States, without regard to its conflict of law rules.

You and Sylestia Games LLC agree that any dispute will be brought exclusively in the state or federal courts located in the State of Kansas, and you consent to the personal jurisdiction of those courts.

Nothing in these Terms takes away any protection you have under the mandatory consumer law of the country where you live. If you are a consumer in the European Economic Area or the United Kingdom, you may also bring proceedings in the courts of your country of residence.

Most problems are far easier to sort out by talking to us. Before starting any formal proceedings, please contact us using the details in Section 15 and give us a fair chance to put things right.

Any claim relating to these Terms or to your use of Sylestia must be brought within one year of the date it arose. A claim brought after that is too late. This does not apply where the law where you live does not allow a limit that short.

The rest of them remain in full effect and the part that cannot be enforced is applied to the greatest extent the law allows.

These Terms and our Privacy Policy together are the entire agreement between you and Sylestia Games LLC about your use of the game. They replace anything said or written before.

That is not a waiver of it and we may still enforce it later.

You may not transfer your rights under these Terms to anyone else. We may transfer ours in connection with a sale or transfer of the business, as described in our Privacy Policy.