So, as you may see on my account, I first joined in 2015 and successfully played for year or maybe two, amd was in and off the site for quite a while before being dragged into real life problems. Today I remembered and decided to log in, feeling nostalgic.

First problem that I acquired: Error 403
Appears when I try to connect to the site from my location. Reads as follows:
Error 403! Forbidden Access!
You are forbidden to access this file.
If you feel that you are receiving this by mistake, please contact a Sylestia Admin so we can fix it!

I decided that it may be because I access from Russia (which is sadly still where I live at the moment), so I decided to try VPN service to access my account and report the 403 problem. After I was able to access my account, I face the newbie guide, which surprised me.

I checked my inventory, my stables and my account profile, but it all seems to be backed to the very beginning. I am more than sure that I had pets and items and moreso had my avatar, but it all seems to be erased as if never existed. It is frustrating, but I decided to report this as some kind of a bug before dropping the site.

Hope to get some help!
I can provide screenshots later if necessary, it will just take me some more time, as I can access the site from my pc at the moment.

For these types of account issues, please contact us at support@sylestia.com and I'd be happy to assist further.