Forum Index > Bug Reporting > Issues loading sylestia pages
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Amarok
Level 75
Terrifyingly Thrifty
Joined: 4/17/2015
Threads: 105
Posts: 2,892
Posted: 9/14/2021 at 4:31 AM
Post #1
Hi Krin
I'm not sure if this is a problem on your end or on mine but I've noticed that often whenever I try to load anything in the game, it's frequently started to 'hang', its like the internet is hanging. Yet the problem only seems to be with Sylestia (other programs are working fine).
It seems to most frequently be occurring when i try to load my own pet pages, to check where they are in the stables to move them around. It has been occurring throughout the festival at random times too, but it seems to be most frequent now.
Eventually, it loads with a 504 Gateway Timeout message:
If it's a problem on my end, would you have any advice for how to deal with this?
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,406
Posted: 9/15/2021 at 2:32 AM
Post #2
Hm.
Not seeing or aware of anything on our end that would be causing this.
Sometimes, the combination of a person's device/browser, their network/network hardware, and our server results in connection issues. It could be for a 100 reasons.
I would say to see if the issue resolves itself after a week or two. If you're still having issues after that point, let me know and I can have our host take a look at some logs for your connection to see if anything looks out of place.
Additionally, if you're able to ever figure out a pattern or a way to consistently replicate the issue, let me know that as well.
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