Forum Index > Bug Reporting > Changing Email Address and Password
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Snowyh2o
Level 70
The Hallowed
Joined: 6/26/2014
Threads: 8
Posts: 214
Posted: 4/12/2020 at 8:15 PM
Post #1
Hi! I wasn't sure where to put this since I couldn't find a support thread category for this particular issue, but it's recently come to my attention that I am unable to update my email address and change my password because the email address I originally signed up with is no longer in service. Is it possible for me to update my email and password without the use of my original email?
Thank you for your time, Snowyh2o.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,407
Posted: 4/13/2020 at 6:29 PM
Post #2
Can you send an email to support@sylestia.com with all applicable details pertaining to the issue.
And then please also verify your Date of Birth (in the email) so I can verify the account.
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