Forum Index > Bug Reporting > Maybe its a bug, maybe not.
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Sinnisterra
Level 69
The Hallowed
Joined: 1/26/2015
Threads: 8
Posts: 67
Posted: 10/20/2019 at 6:25 PM
Post #1
Heya,
I don't know if its a bug or just a technology gremlin trying to melt my brain this morning. But I logged in (didn't there used to be a little 'remember me' or 'stay logged in' box you could tick? If so that's been gone a while), then I got an error message saying I'd been logged out because my IP address has changed.
I don't have or use software that does that sort of thing, so that shouldn't be the case.
This happened about a dozen times, the instant I logged in, I got the pop-up message and was logged back out. It seems to have stopped on its own. So I cant grab a screenshot yet (until it happens again, and hopefully it doesn't). I can't tell if it is an isolated incident or a bug in the Matrix lol.
I thought it worth reporting though.
Thanks Krin (and whoever else is responsible for the tech).
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,408
Posted: 10/20/2019 at 7:28 PM
Post #2
All log outs expire after 7 days, maximum. Sooner depending on each player's individual browser habits/settings.
As for the IP Address thing, you probably have the safeguard enabled and your modem and/or router either uses dynamic IP Addresses or maybe you're connecting to different points within your house at different times.
Either way, you can go to Account -> Settings and click the 'Disable Feature' button:
Edited By Krinadon on 10/20/2019 at 7:28 PM.
Sinnisterra
Level 69
The Hallowed
Joined: 1/26/2015
Threads: 8
Posts: 67
Posted: 10/20/2019 at 7:43 PM
Post #3
Thanks Krin!
I've turned that off now, its never happened before (and I haven't changed modems or ISP's), so I found it fairly strange.
Taptothebeat
Level 72
Cutely Creative
Joined: 1/12/2013
Threads: 212
Posts: 3,658
Posted: 10/22/2019 at 7:34 PM
Post #4
Oh wow, didnt know I could disable this. Awesome!
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