Forum Index > Off-Topic Discussion > I'm having a serious issue right now...
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Lunalamoone
Level 75
Templar
Joined: 3/17/2018
Threads: 69
Posts: 612
Posted: 3/5/2019 at 7:28 AM
Post #1
I'm having a serious issue with Animal Jam right now. I'm able to log into my account but every time it gets to a certain point(always to 5 dots/squares, whatever you wanna call 'em, by the way) on the loading screen, I get the "you were gone for too long and got logged out! Click OK to play again!" popup! Any ideas on why this is happening to me? It's never happened before, and Animal Jam was working just fine for me yesterday! I'm attempting to log in using a school computer, by the way.
Harajuko
Level 75
The Tender
Joined: 3/6/2018
Threads: 8
Posts: 490
Posted: 3/5/2019 at 8:07 AM
Post #2
Have you contacted the site's technical support for help?
Harajuko
Level 75
The Tender
Joined: 3/6/2018
Threads: 8
Posts: 490
Posted: 3/5/2019 at 8:08 AM
Post #3
Maybe it's the school's connection that might be the problem?
Lunalamoone
Level 75
Templar
Joined: 3/17/2018
Threads: 69
Posts: 612
Posted: 3/5/2019 at 11:00 AM
Post #4
I don't know...I've already contacted AJHQ about it through the help page, I'll check the email associated with my account when I get home and see if they've replied. Hopefully I get some useful information. But right now I'm gonna try to log in.
Edit: no luck whatsoever
Edited By Lunalamoone on 3/5/2019 at 11:01 AM.
Harajuko
Level 75
The Tender
Joined: 3/6/2018
Threads: 8
Posts: 490
Posted: 3/5/2019 at 6:49 PM
Post #5
Awe :(
Lunalamoone
Level 75
Templar
Joined: 3/17/2018
Threads: 69
Posts: 612
Posted: 3/6/2019 at 6:05 AM
Post #6
I tried it on my tablet when I got home yesterday and it worked just fine
Harajuko
Level 75
The Tender
Joined: 3/6/2018
Threads: 8
Posts: 490
Posted: 3/6/2019 at 7:15 AM
Post #7
Yeah perhaps it actually is the school internet interferring with Animal Jam then
Lunalamoone
Level 75
Templar
Joined: 3/17/2018
Threads: 69
Posts: 612
Posted: 3/6/2019 at 7:30 AM
Post #8
maybe...
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