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Forum Index > Bug Reporting > Can't press buttons
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Author Thread Post
Axanthic
Level 75
The Tender
Joined: 7/23/2016
Threads: 53
Posts: 393
Posted: 10/28/2016 at 1:04 PM Post #1
There are lots of buttons that I just can't press, for example it took me about 10 times of pressing the create a new thread button, and then refreshing, and then pressing it again for it to actually let me create a new thread. Some buttons I can press and some I can't. I have so far had problems with starting a thread, creating a post, healing a pet during battle, and viewing a pets lineage. I don't know if it's a browser thing or a Sylestia thing, please help.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,411
Posted: 10/28/2016 at 1:11 PM Post #2
Are you on a tablet or laptop where you are using a touchpad of some sorts?

Some devices have built in features that lock "accidental" mouse clicks when you type. So if this feature is enable and you press any key on the keyboard, the mouse will disable for say, 5 seconds.

It's a very common issue with touchpads. So if you're typing out a post and go to click on the submit button, the mouse click won't register until the lock goes away. Or if you're battling and using hotkeys, you can't click on the 'End Turn' button until the lock goes away.
Axanthic
Level 75
The Tender
Joined: 7/23/2016
Threads: 53
Posts: 393
Posted: 10/28/2016 at 1:23 PM Post #3
Yeah, I am using a laptop with a touch pad. But also, when I press certain buttons it takes me off my web browser. It doesn't close it, but I have to click on the top before I can do anything again. I'm not sure if that is just a problem with my computer or not. I have just turned off the thing where it locks buttons, but it is still doing it.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,411
Posted: 10/28/2016 at 1:34 PM Post #4
All computers have shortcuts or specific buttons to close the current window or switch to a different window or bring a new window up. Without more specifics, I can't really comment on what's happening with that. Sylestia does not have the power though to alter programs or software running on your computer. So that would be on your end.

And you disabled the lock feature, but it still won't let you click buttons properly? Are you able to notice any pattern? Like, load a page, don't touch any keys and try to click a button. Does it work?

What about pressing 1 key and trying to click, what happens?

After pressing a key, how many seconds until you can click a button? Is it random? Is it always the same?

Does this happen after pressing a specific key, or any key?

Etc.
Axanthic
Level 75
The Tender
Joined: 7/23/2016
Threads: 53
Posts: 393
Posted: 10/28/2016 at 1:41 PM Post #5
If I can't press a button, most times I have to press another button or reload the page to be able to press it. Also, I can't press the post button until I preview the post. Sometimes it still doesn't work after I do that. I haven't really noticed any other pattern other than those.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,411
Posted: 10/28/2016 at 2:14 PM Post #6
Hm. That's odd.

Do you use a bunch of browser addons? Pop up blockers, etc. Anything that could be tampering with the Site?

And just as a generic solution, have you tried clearing your browser cache?
Axanthic
Level 75
The Tender
Joined: 7/23/2016
Threads: 53
Posts: 393
Posted: 10/29/2016 at 9:59 AM Post #7
Today it is working fine,I have no clue why it wasn't working yesterday. I restarted my computer, that might have done it.
 
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