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Forum Index > News and Announcements > 6/5/2016 - Ongoing Site/Login Issues
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Author Thread Post
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,195
Posts: 15,124
Posted: 6/5/2016 at 11:58 AM Post #1
We are aware of some issues regarding staying logged in or logging in to the Site at this time.

Our Host is investigating the cause and we are doing the best that we can to mitigate the issue and keep things running as smoothly as we can.

Thank you for your patience and we apologize for the inconvenience. We are working to resolve this as quickly as we can.


Edit: I greatly apologize for the long, extended downtime. The "/tmp" (temporary) directory of our server has been having increasingly bad issues this past week and it was causing all sorts of various problems; most notably, the inability of players to log in.

In an attempted fix of that issue, a new issue was created that caused the site to be unable to connect to the database... further increasing the downtime.

However, after a few hours of extensive digging around, our Host and I think we have resolved all issues and everything should be back to normal. *crosses fingers*


Please let us know if otherwise.

As a reminder, the 3rd set of Battle/Nurture contests were postponed until 6pm today because of these issues.
Edited By Krinadon on 6/5/2016 at 3:21 PM.
Sonally
Level 60
The Tender
Joined: 6/2/2015
Threads: 23
Posts: 499
Posted: 6/5/2016 at 11:59 AM Post #2
OK thank you. I went through Sylestia withdrawal for a bit lol
Rixva
Level 75
Shadow of the Moon
Joined: 4/20/2014
Threads: 94
Posts: 2,363
Posted: 6/5/2016 at 12:06 PM Post #3
It's really weird. The site is working perfectly for me on my phone, but not on my laptop...Fingers crossed fir a swift fix! :) Thanks!

edit; you can tell I'm on my phone when I can't spell the word "for" correctly, lol.
Edited By Rixva on 6/5/2016 at 12:06 PM.
Analieza
Level 64
The Majestic
Joined: 11/28/2015
Threads: 6
Posts: 504
Posted: 6/5/2016 at 12:22 PM Post #4
Thank you for letting me know! It was a little worrying when I tried to log on this morning, but now it's okay.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,195
Posts: 15,124
Posted: 6/5/2016 at 12:26 PM Post #5
In light of the issues that are causing some players to be unable to log in, we have paused the Battle/Nurture contests until 6pm today.
Nightbane
Level 75
Knight
Joined: 11/29/2013
Threads: 291
Posts: 12,022
Posted: 6/5/2016 at 3:18 PM Post #6
*timid glance*

Guys...am I back? Can you read me? Can you see me...? 0_0
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,195
Posts: 15,124
Posted: 6/5/2016 at 3:19 PM Post #7
I greatly apologize for the long, extended downtime. The "/tmp" (temporary) directory of our server has been having increasingly bad issues this past week and it was causing all sorts of various problems; most notably, the inability of players to log in.

In an attempted fix of that issue, a new issue was created that caused the site to be unable to connect to the database... further increasing the downtime.

However, after a few hours of extensive digging around, our Host and I think we have resolved all issues and everything should be back to normal. *crosses fingers*


Please let us know if otherwise.

As a reminder, the 3rd set of Battle/Nurture contests were postponed until 6pm today because of these issues.
Edited By Krinadon on 6/5/2016 at 3:21 PM.
Rissada
Level 75
Collector of Souls
Joined: 9/14/2013
Threads: 31
Posts: 549
Posted: 6/5/2016 at 3:21 PM Post #8
Am I the first one back? Echo! Echo. Echo...
ShadowOfDarkness
Level 60
Benevolent Brewer
Joined: 5/9/2016
Threads: 8
Posts: 696
Posted: 6/5/2016 at 3:21 PM Post #9
Yeah, I noticed the whole website was down for a bit there.
Edited By ShadowOfDarkness on 6/5/2016 at 3:21 PM.
Deathdust
Level 60
Seashell Collector
Joined: 2/18/2014
Threads: 120
Posts: 1,809
Posted: 6/5/2016 at 3:22 PM Post #10
You have me and 38+ other people. :p
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