Forum Index > Q&A (Newbie Friendly) > Clicked wrong button in diamond store?
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Kaela1214
Level 60
Nature Walker
Joined: 1/22/2013
Threads: 86
Posts: 1,041
Posted: 2/8/2015 at 3:19 PM
Post #1
hey does anyone know if theres anyway to exchange what i got in the diamond store? i accidentally ordered a second genetic testing kit when I was trying to buy an eggling. Is there any chance of Krin being willing to help me exchange it?
Flute
Level 70
Joined: 1/12/2013
Threads: 340
Posts: 12,946
Posted: 2/8/2015 at 4:05 PM
Post #2
PM Krinadon explaining the issue, and he may refund it for you.
Kaela1214
Level 60
Nature Walker
Joined: 1/22/2013
Threads: 86
Posts: 1,041
Posted: 2/8/2015 at 9:10 PM
Post #3
Hello,
sorry to bother but I was told to maybe ping you to this thread?
Flute
Level 70
Joined: 1/12/2013
Threads: 340
Posts: 12,946
Posted: 2/8/2015 at 9:21 PM
Post #4
I'm not sure if you pinged him, but by PM, I mean send him a message via social inbox. o: Either asking Faiona or Krinadon (both are admins) will get their attention for your problem.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,202
Posts: 15,165
Posted: 2/8/2015 at 10:15 PM
Post #5
I refunded 1,000 Diamonds to your account and marked the Test Kit for deletion. You can use the trash can icon in your Inventory to remove it.
Kaela1214
Level 60
Nature Walker
Joined: 1/22/2013
Threads: 86
Posts: 1,041
Posted: 2/9/2015 at 10:01 PM
Post #6
Thank you so much!
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