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Forum Index > Bug Reporting > Who's Online Constant Pop-Up
Page 1  
Author Thread Post
Sera
Level 60
Joined: 1/8/2013
Threads: 18
Posts: 83
Posted: 3/18/2013 at 3:38 PM Post #1
i didn't see any other threads about this, and it is annoying the daylights out of me. xD;;; Every time i go to a new page or refresh, my Who's Online List of friends pops up and shows me that everyone's offline! |D (i think they truly are offline). That box keeps popping up in the way of things i'm trying to do, though, so.... is this just me?

Chrome on a Windows 7 box. ^^
Chidori
Level 60
Stocking Stuffer
Joined: 1/21/2013
Threads: 109
Posts: 2,169
Posted: 3/18/2013 at 4:13 PM Post #2
Huh....Well, That isn't happening with me, but then again I'm using Internet Exploreron Windows 7. Maybe it's Chrome?
Edited By on 3/18/2013 at 4:14 PM.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,406
Posted: 3/18/2013 at 6:04 PM Post #3
@Sera,

Hm. I just checked all of the CC settings. I don't see anything that seems suspicious.

Can you try clearing your browser cache and seeing if that fixes it?
Sera
Level 60
Joined: 1/8/2013
Threads: 18
Posts: 83
Posted: 3/18/2013 at 6:15 PM Post #4
It is stilllll doing it. lol
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,406
Posted: 3/18/2013 at 6:21 PM Post #5
Quote From:
Originally Posted: 3/17/2026 at 10:23:12am

It is stilllll doing it. lol


@Sera,

Do you have another tab/window open with our Site loaded and the online list popped up? If you did, then loading the page anywhere else will cause it to atuo pop up b/c CC is detecting that it's already popped up.
Sera
Level 60
Joined: 1/8/2013
Threads: 18
Posts: 83
Posted: 3/19/2013 at 12:00 AM Post #6
No, i do not. :/
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,406
Posted: 3/19/2013 at 10:30 AM Post #7
Quote From:
Originally Posted: 3/17/2026 at 10:23:12am

No, i do not. :/


@Sera,

I don't know what else to suggest.

As we've said before, CC is a program package we purchased and integrated into our Site. Since I didn't develop it, it's super super hard to look at the code and attempt to fix anything.

It also seems like you're the only one having issues with this, which makes it even hard to diagnose. I also use Windows 7 and Chrome. But for me, everything works correctly in the 3 major browsers and that obviously isn't the case for a lot of users.

I guess my last suggestion is to disable any browser addons if you have any installed. And if that isn't the issue, then I guess you'll either have to not use CC or use another browser (or just manage with the issue).

I'm sorry I can't be of more help.
Sera
Level 60
Joined: 1/8/2013
Threads: 18
Posts: 83
Posted: 3/20/2013 at 1:11 AM Post #8
i was somehow logged out and when i logged back in, the issue was gone.

i have.... no idea what that means. xD;; But thank you so much for looking into it, Krinadon!!!! Sorry to be such a hassle. ^^;;;;
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,406
Posted: 3/20/2013 at 10:11 AM Post #9
Quote From:
Originally Posted: 3/17/2026 at 10:23:12am

i was somehow logged out and when i logged back in, the issue was gone.

i have.... no idea what that means. xD;; But thank you so much for looking into it, Krinadon!!!! Sorry to be such a hassle. ^^;;;;


@Sera,

It's no hassle, it's my job to make sure everything works correctly for everyone.
 
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