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Aprilsong
Level 60
Master Egg Hunter
Joined: 11/1/2013
Threads: 9
Posts: 65
Posted: 6/13/2014 at 3:32 PM
Post #1
I noticed this ever since the first update immediately following the Spring Festival. Response times on my phone are exceptionally slow. Prior to the update, I could click buttons for thinks like missions and get a response in a matter of seconds. Now it takes almost a minute for each click to register. I thought it might just be a minor problem that would clear up but now it's been close to half a month. I always have strong WiFi when I am on it, and my phone is very good and worked perfectly once. I also checked the first few pages to find similar reports but found none. I'll share any data that I can if it helps out.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,408
Posted: 6/13/2014 at 3:41 PM
Post #2
Which pages specifically are slow? Pages that have been newly released or pages that have been the same for a long time.
Aprilsong
Level 60
Master Egg Hunter
Joined: 11/1/2013
Threads: 9
Posts: 65
Posted: 6/13/2014 at 5:08 PM
Post #3
Pretty much all I use my phone for is managing my missions page and taking new missions at the barracks. Those seem to be the slowest. Inventory seems fine when I do use it for opening my sachels. And when I did do fights on my phone during the festival, they were the same speed for almost my laptop. It's just with missions where I can see a clear difference between my laptop and phone's speed.
Edit: Also thank you for such a quick response, I'm sorry mine was not as hasty, but I keep losing internet during this thunderstorm.
Edited By Aprilsong on 6/13/2014 at 5:09 PM.
Zelly
Level 65
The Hallowed
Joined: 4/6/2013
Threads: 55
Posts: 959
Posted: 6/16/2014 at 1:48 PM
Post #4
Hmm. Just wanted to mention as I just did Missions on the phone earlier today that i've not had any change in Mission page speeds. April, you might want to mention things like: What type of phone, and which phone browser you use while on Sylestia on it in case that helps narrow anything down. No slowdowns for me on Iphone 4 with Chrome.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,408
Posted: 6/16/2014 at 2:37 PM
Post #5
I don't think anything has really changed at all with the Missions page, so I'm not sure why you would be seeing performance issues with it unless it's something on your end.
However, we are designed for computer usage, not mobile. We try to make the Site run as best as possible for mobile devices, but it's designed around computers.
If you're able, I would try accessing the same page on multiple devices to see if it's an issue with all devices or just one.
Aprilsong
Level 60
Master Egg Hunter
Joined: 11/1/2013
Threads: 9
Posts: 65
Posted: 6/16/2014 at 7:50 PM
Post #6
Yeah, I understand that. I'm glad the website has never had a problem for me, I'm very lucky ^^. I prefer the computer anyway, having a keyboard is simply amazing, especially when you want to do the fights quickly. It's just strange that it happened after the update where it was fine before hand.
And I doubt it's the device. It's the Nexus 7 2nd Gen (yeah, not a phone, but I hate saying tablet), so it has good stats. Although that does make me want to try Firefox instead of Chrome, or maybe even Dolphin. I love my Google to death but trying a new browser isn't a bad idea.
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