Forum Index > Bug Reporting > Friend bar communicator not working
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Centar6
Level 60
Joined: 12/26/2013
Threads: 1
Posts: 10
Posted: 3/2/2014 at 3:41 PM
Post #1
For a few days now I have been having an issue with the Facebook/Gtalk communicator. I really like it because it is quick and easy to talk to any friends I have online.
When I click on my friends name the conversation box no longer comes up and if I try and connect to Gtalk it gives me an error and says to contact the site admin about it.
Additionally, and I may have missed a change on it, but when I look at my account overview I no longer see a breakdown of my pets and such...i.e how many males vs females I have and what types.
Anyway just wanted to know if I had missed anything.
Thank you for your time.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,408
Posted: 3/2/2014 at 5:59 PM
Post #2
For the Account Overview, yes, that was removed a little bit ago due to performance issues.
As far as the chat, I honestly didn't even know that feature actually worked lol. I honestly have never used it.
The comet chat is a 3rd party program we installed onto our site. I really have no way of making changes or fixing bugs with it due to how it's coded.
I can tell you that nothing has been changed in regards to the chat in many months. I would imagine either something on your operating system or browser changed which is now, for w/e reason, conflicting.
You can try to narrow down the problem by using different browsers, removing addons, etc. Maybe you can pinpoint what the issue is and find or figure out a solution. I'm sorry I can't be of more help.
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