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Forum Index > Bug Reporting > Account Deleted?
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Author Thread Post
Creativity
Level 72
Cutely Creative
Joined: 3/4/2013
Threads: 255
Posts: 5,904
Posted: 2/5/2014 at 8:18 AM Post #1
I have a friend who took a hiatus and started after I did, but when this friend tried to do 'Forgot Password' it said that the account no longer existed. I tried looking up their username and nothing came up. Was their account deleted somehow? o3o
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,242
Posts: 15,408
Posted: 2/5/2014 at 9:05 AM Post #2
Accounts are never deleted. The only thing that would cause this would be that if the email address is not registered to any account.

In other words, make sure they are submitting the correct email address.
Edited By Krinadon on 2/5/2014 at 9:05 AM.
 
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