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Forum Index > Bug Reporting > Region Chat Freezing
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Author Thread Post
Theafy
Level 75
Snow Wars Champion
Joined: 9/23/2016
Threads: 58
Posts: 1,446
Posted: 6/17/2017 at 12:14 AM Post #21
Clicked, and screenshotted. xD

I'm guessing it's those 2 on the bottom?
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 6/17/2017 at 12:16 AM Post #22
Yep.

Thank you.
Theafy
Level 75
Snow Wars Champion
Joined: 9/23/2016
Threads: 58
Posts: 1,446
Posted: 6/17/2017 at 4:34 PM Post #23
It froze a couple more times today and when I checked it it showed like a dozen of errors O_o

I tried to puush all of them but the errors kept increasing so I kinda gave up :p.(By the time I puushed 7-8 times the numbers of the errors had grown to 200 ish -w-)
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 6/18/2017 at 2:25 AM Post #24
Those specific errors are unrelated to Sylestia. They seem to be with extensions that you have installed.

That said, it could be tampering with Sylestia's pages. However, I too have experienced the chat freezing issue at this point so it's probably not the root cause.

Thank you though for the information.
Lostlupo
Level 60
Warden of Umbra
Joined: 4/18/2017
Threads: 22
Posts: 541
Posted: 7/22/2017 at 8:21 PM Post #25
I was told to post here and ping the Krin-

Chat freezes on me very randomly? All I had up was the Sweet Blossom Acres tab- for Region chat, and the tab with Dungeon of the Forsaken on it. It froze for a few moments, and came back to life when I posted just '?'.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 7/22/2017 at 11:39 PM Post #26
Unfortunately, I guess my attempted fixes at this issue failed and at this point I have no idea what the source issue could be.

I would suggest for you and any others who experience this to post here everytime it happens and try to post as much information as possible.

Short of rebuilding the entire thing, which I'm not going to do, I really have no ideas on what to change or fix at this time so I really need to figure out what's causing it first - and I have no idea atm. =\
Theafy
Level 75
Snow Wars Champion
Joined: 9/23/2016
Threads: 58
Posts: 1,446
Posted: 1/5/2018 at 11:42 PM Post #27
Thought I should bring this up to you since well, it happened around what, 4-5 times today? It's been noticeably happening for the past couple weeks, as well. I guess I should post more error screenshots?


I'm not sure if this has anything to do with the freezing, though.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 1/6/2018 at 11:22 AM Post #28
Do you only notice these errors only when the chat freezes?

Like, are those errors there upon a fresh page load when the chat is working fine?
Theafy
Level 75
Snow Wars Champion
Joined: 9/23/2016
Threads: 58
Posts: 1,446
Posted: 1/6/2018 at 11:33 AM Post #29
I realized that nobody was responding to my posts in region, when it was near Sylestia midnight time and people almost never be quiet in chat when it's Fest + leaderboards, so even if nobody replied to my messages, there should have been some side conversations, so I knew chat had frozen even before I refreshed the page.

So well essentially, this screenshot of the errors was taken when the chat was freezing. This was the only time I screenshotted recently so far. I can try and see if there are different errors when I notice that the chat freezes again, if needed.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 1/6/2018 at 1:21 PM Post #30
Just checked - those errors aren't related to chat freezing.

They appear with the first action you take. So most likely, they are entirely unrelated.

Thank you though for the information! Persistence is pretty much the only way these types of issues ever get resolved lol. Just keep barraging me with information and eventually I can figure out the pieces to find a fix.
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