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Forum Index > Bug Reporting > 11/7/2016 - Receiving 503 Error Pages? P...
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Author Thread Post
GloriAnne
Level 70
Adept Gladiator
Joined: 6/13/2014
Threads: 13
Posts: 306
Posted: 1/20/2017 at 4:01 AM Post #51
I tested the inventory timeout and the starting a new Snow Wars game, and yes, they seem to be running at 3 minutes apiece. I'll time the others when they pop up next.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 1/20/2017 at 5:24 AM Post #52
Alright, then it must be dictated by the Apache timeout. I can't really make that any less than 3 minutes I'm afraid.
Theburninated
Level 70
Benevolent Brewer
Joined: 6/29/2016
Threads: 1
Posts: 3
Posted: 1/21/2017 at 1:55 AM Post #53
When I'm accepting trades or playing Snow Wars, I sometimes get lag (usually lasting around 3 minutes) and/or 503 errors.

For instance at ~1:30am today I had started a game of Snow Wars and the page (and the rest of Sylestia) kept loading for several minutes

https://www.sylestia.com/festival/festival_winter/snow_wars/#page_top
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 1/21/2017 at 6:44 AM Post #54
I don't know what to do about this.

I can see a lot of iterations of this issue in the error log, but the only thing being recorded is the error of the timeout... not what caused a 1 second process to take 180 seconds to complete until it timed out.

Additionally, I cannot find any relevant information on the internet.

Additionally, our Host isn't really understanding or willing to help resolve the issue either.

I don't know what else to do. =(
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 1/25/2017 at 8:42 AM Post #55
Any improvement in the last 24 hours?

The downtime on Monday was because of trying to tweak settings with the goal of improving this situation. It took about 6 hours, but finally was able to 'figure things out'.

So I've now tweaked some settings and would like to know if there's any improvement. =P
WingsOfAmber
Level 75
The Majestic
Joined: 11/8/2015
Threads: 34
Posts: 954
Posted: 1/25/2017 at 3:44 PM Post #56
Well, just now (3:42 server time). I got a "something went wrong, please reload the page and try again", while playing against the Snow Wars AI. So I did, and I got an error 500 page. Not a 503, but is it similar? Still an error page, so I figured I'd post it here.
Jolieke04
Level 60
The Kind-Hearted
Joined: 6/9/2015
Threads: 25
Posts: 1,126
Posted: 1/25/2017 at 3:47 PM Post #57
I had the some thing as Amber, but while trying to load a forum page. It also was around 3:42.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 1/25/2017 at 4:08 PM Post #58
Yea, sorry. I'm trying to mess with things.

You can disregard the current errors popping up if they keep popping up here today.
Sakina
Level 75
Snow Wars Champion
Joined: 12/17/2012
Threads: 51
Posts: 2,433
Posted: 1/25/2017 at 6:02 PM Post #59
No improvements, no. :( Tried on multiple browsers and no change.

As a curiosity, I can buy from the broker without a problem using Safari. Anything else, like starting a Snow Wars game, still takes 5 minutes.
Krinadon
Level 75
Shadow of the Moon
Site Administrator
Joined: 12/17/2012
Threads: 1,119
Posts: 14,687
Posted: 1/25/2017 at 6:39 PM Post #60
Well, I'm driving our host insane by pestering them nonstop about this issue. Lol =S

I'm trying to figure it out!
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