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Recent Announcements
Thread Posted
Lost Grove Ancient Tem.. Oct 22
Lost Grove Diamond Sal.. Oct 9
Lost Grove Update Sep 26
IP Safeguard Changes Sep 23
Lost Grove Training Gr.. Sep 22
Forum Index > News and Announcements > IP Safeguard Changes
Page 1  
Author Thread Post
Krinadon
Level 75
Guardian of the Realm
Site Administrator
Joined: 12/17/2012
Threads: 910
Posts: 13,014
Posted: 9/23/2021 at 11:23 AM Post #1
Hey all.

It was brought to my attention that the IP Safeguard feature was still basically left on for people's accounts/new accounts created. However, since our security update early this year, this feature was removed from the Settings page - meaning, nobody has the ability to enable/disable/edit it. Since we have other security measures in place, I have just disabled this safety check from all accounts.

For those wondering what this specifically was, if you had it enabled and you were logged into Sylestia from an IP Address that you did not manually whitelist and then your IP Address changed while logged in... you would get logged out with the error message: "You have been logged out because your IP Address changed. You can adjust this setting or whitelist the following IP Address by visiting your Account Settings."

Since this feature has been removed from the Settings page, there is no way to disable or whitelist IP Addresses anymore. Thus making this feature a potentially very frustrating situation for players. So, as stated above, I manually just disabled this feature for everyone.


If you have any questions/concerns about this, please let me know. Thanks!
Fennimage666
Level 70
Trickster
Joined: 8/19/2019
Threads: 40
Posts: 2,093
Posted: 9/23/2021 at 1:09 PM Post #2
Cool, thanks Krinadon!
Kittyauthor
Level 70
Trickster
Joined: 5/22/2018
Threads: 69
Posts: 3,122
Posted: 9/23/2021 at 5:32 PM Post #3
Thank you so much, Krin!
Kaitt
Level 75
Trickster
Joined: 4/16/2018
Threads: 133
Posts: 2,929
Posted: 9/23/2021 at 6:00 PM Post #4
yeah it happened alot when i was signed in on my tablet at home on home wifi and changed to tethered to my phone xD i didnt bother contacting you i just signed back in lol lol
Teefa85
Level 75
Crystalline Cleaver
Joined: 1/28/2013
Threads: 9
Posts: 796
Posted: 9/23/2021 at 9:56 PM Post #5
I should check if it still does that for my house. I just thought because both my laptop and the communal CPU both were on the same IP Address...from what I've been trying to figure out (I don't know a thing about how IP Addresses work, just that they seemed to show the same numbers and they are on the same router). I always have to log out when I'm changing computers since the communal one is on in the morning when I'm getting ready for work and when I get home and settled I use my laptop in my room.
Captharleyc
Level 75
Champion
Joined: 9/2/2015
Threads: 5
Posts: 787
Posted: 9/24/2021 at 6:26 AM Post #6
I had the same issue Kaitt did; I simply felt it was a hoop to jump through for multiple IP use.
 
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